Realy great stay, I would recomend booking pool view, this is my third time and each time great... the Restraunt staff are A1 Carlo & Bepe are great fun, food on most nights I found to be good, the restuarnt is on the 5th floor overlooking Naples Bay so the Sun sets are fab!!!!! I have found all staff are... More

I have travelled to many countries and can honestly say both staff and management in this hotel could not have been any more friendly and accommodating i would gladly go back to stay. We were a party of four with 2 twin rooms. Both rooms were very clean and spacious. Excellent maid service every day. Staff in reception were always... More

Do not go to this hotel, it is awful. The rooms are dirty, the staff is rude and the food is horrible, the only good thing about it is that it is close to downtn Sorrento. No stars!!!! More

This hotel is very very disappointing,i would only rate this hotel as 2 star and thats beeing generous!!!! the staff are very ignorant especailly the reception guy never got his name but has very short hair and glasses, this man needs a personality transplant and sent back to customer service school. then there is the guy who works in the... More

All age tour groups stay in this hotel. Good location and consistantly good maid service. Our room was in the front over-looking the road. We stayed six nights and after two nights the road noise was not an issue. The staff and restaurant [breakfast] were three to four star; word to the wise, if you want eggs you must ask... More

We spent two weeks in this hotel the food was great and the service and staff were fab the room was big but next to traffic all day and night the rep was rubbish it,s quieter at the back of the hotel make sure you book a pool view before you go because they charge you a lot More

Have just returned from a 3 night stay in the grand flora. First impressions in the hotel lobby were very good but thats where it all ends. Were given the card to a room on the 4th floor but when we had taken all our luggage upstairs we found the cleaner still in the room and the bed stripped. So... More

A very nice hotel with very helpful staff, the rooms are not as spacious as most of the hotels we have been in but they are clean, comfortable and good value for the money. The bar staff, especially Pasquale, are polite, friendly and nothing is to much trouble for them.The Flora is ideally situated, just a few minutes walk and... More

My sister and I have stayed at this hotel four times and we absolutely love it. The staff are fantastic and the food excellent . We've stayed at many hotels in Sorrent and other parts of Italy and I can honestly say I'm shocked at some of these reviews. We prefer a room at the front and OK you are... More