Really good value for money. The whole hotel was nicely presented and the staff really friendly. Having free internet was great, though it was on the slow side. Breakfast was a little too sweet but it was included. Fantastic for those on a smaller budget wanting to explore the local sites, and it's so close to the train station. Stayed... More

The central train station at Napoli is chaotic or nightmarish, depending upon your interpretation. To get across the streets here, you have to use the South East Asia method, you simply walk out and drivers would drive around you or try to avoid you. There r many opportunists here & so, u got to put on a brave or poker... More

You cannot expect a lot for this money in city center, but hotel was in general nice. The room was spacious and clean and internet was for free - and that is all that I needed for 2 nights single stay. The staff was amazing - very very nice and helpful. It is hard to say about localization - it... More

Pretty close to the main station. But a shady locality. However, everything was right. We got what we paid for. Clean rooms. Breakfast wasn't really that good. But I still wouldn't complain. No problems with anything. Quite satisfied. More

The hotel is located in a pleasant little place. It is near the train station (10 minutes walking distance, less than a mile) which is an advantage but a dirty street, in the night "strange" company. The hotel occupies the top floor - enter by the staircase next to the other apartments. Quite a reasonable price. Rooms spacious and clean,... More

We stayed in two hotels in Napoli, before and after spending some time in Sorrento. The first was Hotel Zara and the second was Hotel Casanova. They were the same price and both were good value and well-located if you are travelling by train and are not worried about the rather insalubrious environment around the station. They may well be... More

Lovely people work here! We were very nicely welcomed. The place is easy to find and the rooms are neat and cozy. We had a bedroom without a bathroom but that wasn't a problem at all. The bathroom was just down the hall and it was clean. We are very happy about the service. They took the time to tell... More

I have been in Napoli many times, and have usually stayed at another hotel, but tried HOTEL ZARA as recommended in LONELY PLANET. Upon arriving, I forgot to bring the E.05 for the ascensore(lift) to which the man just gave me the 5 cents. The place is quiet, clean, has breakfast, and I am writing this review on their pc... More

If you are put off by first impressions, it might not be such a good idea to stay here!! We found it very difficult to find the hotel - it is located on the second floor of a building, and although there is a sign, we found it rather confusing. You have to walk up a horrid staircase to get... More