My wife and I were on our honeymoon and we check to this hotel Giolli in Roma Italy. Right as we check into the room it was just horrific the toilet seat is under the sink, the heat did not work as it was 12 degrees outside. As I walked into the shower the hot water was just freezing and...
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Dear Mr. Sanan,
Thank you to have aknowledged us with the room number you were assigned with. This gave us the opportunity to personally go and verify what you have stated in your review.
First of all the rooms are monitored by an Houskeeper who comes in everyday to check the condition of the rooms before assigning them to the...
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We stayed a week at Giolli and found the service & position of this hotel in Rome "excellent".
The Continental Breakfast was more than your average breakfast.
Rooms serviced and soooo clean.
As the hotel was very central we walked everywhere..even to The Vatican City (and we are over 60)
Our flight arrived very early so when we arrived the...
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Dear 'SurfergIRL08',
We have really apreaciated your review.
It makes us very proud and content to hear such nice words about our Hotel. We also feel very satisfied with clients like you recognizing our strengths, being location and the cleanliness of our rooms. We really do hope to receive You soon again! - And please do remind us of it...
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I have stayed in Giolli Hotel for 5 days and it was amazing! Close to the center, affordable prices, great breakfast, clean and nice rooms, and very nice staff! I highly recommend tourists to stay in it. Me and my friends are very satisfied about Goilli Hotel. I'll definitely stay here when I bring my girlfriend next summer!! :)
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Dear Hussam,
Thank you so m uch for your review We really appreciate that you have spent a good time in our Hotel and in our city! Hoping to have you again soon with your girlfriend!
Kind regards
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The hotel had clean rooms, helpful staff and a basic, tasty breakfast to start our day off right. Yummy cappuccino!
Head out of the door and walk to many of the attractions or take the bus (right across the street). We had no trouble getting around and even walked to the Trevi fountain in the evening. Beautiful!
My husband and...
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Dear Mr. or Mrs.,
Thank you very much for your pleasing review.
We hope to welcome you again soon in our Hotel with a little present to offer!
Have a nice day
Regards
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We stayed 4 nights at Hotel Giolli and all in all we found this hotel to be an excellent choise. Although breakfast was very basic and beds a bit hard. Service was excellent,room clean and spacious(we had a triple room) and location superb, all in walking distance. There was bus stop and taxi just in front of the hotel.Good value...
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Dear Maarit 54,
Thank you very much for your review.
We are very pleased to hear that your stay in our Hotel has been an 'excellent choice' . Indeed our best characteristic is the location, which enables our guests to reach all main monuments, in a very short distance. We hope to see you and your family again at Giolli!...
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I just returned from a week of holiday in rome where I stayed at Hotel Giolli with my boy friend. I rated this hotel 5 out of 5 under every aspect since our stay was just superb. I was surprised at some negative reviews when I consulted this website before my stay at Giolli hotel. The location is simply the...
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Thank you for your very kind and thoughtful feedback, i will share your comment with all the team.
Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.
It was indeed a pleasure having you at the Hotel Giolli Nazionale in Rome, and we look forward to welcoming you again in...
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Hotel Giolli was a gem! We really wanted an affordable hotel that would allow us to walk to all the major sites, and decided on Hotel Giolli. Little did we know what a great decision that would be. The staff was incredibly friendly and helpful. We had been in hotels in France and England and understood that European rooms were...
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Thank you very much for your review following your recent stay with us at the Giolli Hotel .I am truly delighted to read that you enjoyed your stay with us and that you liked our services. I will certainly share with all the team.
Thank you so much once again for your kind comments and we look forward to the...
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Stayed 4 nights last week. A really nice room and comfortable beds. By far the biggest room and bathroom we had on our 2 weeks in Italy. Staff were fine, breakfast was good ( Italian breakfasts tend to be a bit minimal ) and the location couldn't be faulted. Just about a 10 minute walk to anywhere apart from the...
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Dear Mr NewcastleDazza,
Thank you for your words of praise. We were happy to hear that you enjoyed your experience in Rome and at our hotel. We feel it is important to know clients views regarding the quality of our services and we are pleased to hear that we have met with your satisfaction.
The staff are always happy to...
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This hotel is staffed by the worst manager of any place I've ever stay at, and I travel a lot! I was sent by taxi, to this hotel, when the one I booked, electricity went down. The other hotel said this was an up-grade, to compensate me, for my inconvenience. The Hotel Goilli, gave me a dirty dank smelly budget...
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Very Dear Miss,
I just read your complaint on Trip Advisor, and I am very susprised about the statement that you wrote "The manager hit the roof, yelled at me ...etc etc" I am the manager and honestly I never had the pleasure to meet you and I do not even know how you look like. The receptionist on duty...
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It is amazing to see the difference in reviews which makes me wonder if much is in the expectation. We were not looking for American-style amenities or we would have stayed at one of the chain hotels. We wanted to see Rome, to be centrally located, safe and comfortable and be able to get suggestions and directions when needed. We...
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Dear Mr Eugene
Thank you for taking the time to write a review.
We are very pleased to read that you enjoyed your stay with us and that you appreciated our breakfast, hotel location and rooms.
Each member of the staff works very hard to assure to every guest the best service possible.
Comments such as these always encourage us...
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184 Reviews
1,948 Reviews
1,183 Reviews
