We got to the Grand Hotel Beverly Hills just as the snow storm started to cover Rome with a white blanket, it was freezing outside and each time we got back in to the hotel it felt like coming back home. The staff is very very nice, and pleased to help you with anything you need- starting with quick check... More

Slightly out of the way in Rome and the surrounds are not the best, but inside timber panelled reception with large comfy sofas makes you feel at home. The staff can appear a little surly but they are mostly Italian and this is their way! Overall they were helpful and friendly. There is a small lounge bar and a restaurant... More

We stayed eight nights during Christmas and found the hotel to be one of the cleanest we've ever stayed in. Great staff who were every helpful to us, especially Sandra. Close to tram and bus stops and far enough away from the busy tourist areas to enjoy it. The midnight trash pickup can be frustrating if you are a light... More

I stay in hotel all around Europe and the service here is one of the worst I have expereienced. In particular, the reception staff are unfriendly and unaccomodating. The service is frosty and aloof. The amedities in the hotel are not 4*. All business travellers know the importance of having a access to an iron! Here, you have to PAY... More

the hotel is good ... but the receptionists are not very nice and the hotel is far away, located bad .... and the rooms have carpets which caused me an allergy and poor sleep nights .... and still worse, they charge 10 euros for 24 hours internet ... The hotel should offer the customer free access to internet. I think... More

This is our second time in this Hotel. 2004 & 20011 Sept. Nice rooms , not large but well done. Staff very friendly and helpful even when not asked. A wonderful location. Half hour walk to the Spanish Steps. 10 minute walk to Villa Borghese. A wonderful park with many quiet areas in a very large city. We would go... More

My room was big and the restroom was clean. They can clean the carpet a little better and it is functional. Great chinese restaurant nearby. I would however stay a little closer to the city next time. The staffs were friendly enough. More

We stayed here from 12th - 15th November 2011, and I can do nothing but praise the staff and the hotel. For the price it is great. The staff were acommodating to myself and my elderly mother, and were happy to advise on getting in to the centre, and to the airport. Whilst the cost from the airport is more... More

Reviews here sounded not so good, but I was pleasantly surprised spending 2 nights here (Nov 12, 2011). Pros: Hair dryer with small nozzle, extra shelves in bathroom for cosmetics, desk with ethernet cable, carpeting, better pillows, light yet warm down comforter, ice machine. Cons: Wifi very expensive. I would go here again, easily. More