We had a similar experience: we arrived after traveling Orlando-London-Rome (exhausted) and told our room was given to someone else and they would pay for a taxi to another hotel.....just for the first night. Nice. I had reserved about 7 months in advance.....guess that wasn't good enough. The next five nights were uneventful and the room was good. The location... More

Arrived early to be told room was not ready which is fair enough was told to come back at 1.30 maybe room will be ready. When we returned at 1.30 was told no you will have to wait until 2 but if you would like to pay 25 euro you could have room straight away. The lift is very small... More

We stayed in Rome for four nights starting May 9th. When we arrived on Thursday evening we were told that the room was not ready (the former guest had not checked out because he was sick) and we had to stay in another building two streets away. The room was okay and clean but not up to the hotel's standards.... More

I've been to the Romanico Palace for 4 nights from May 6th, I had a wonderful stay here with my fiance. Our room was beautiful with hand made decoration and frescos. Everything was perfect from the check-in, the breakfast, the room, the friendly staff and the service. We emailed the hotel before of arrival, telling that we were going to... More

We stayed in the Romanico Palace Hotel for 3 nights at the end of April and it was by far the WORST hotel we have ever stayed in. The front desk were rude and dismissive and they actually assigned us to a room that someone was already staying in!!! When we opened the door, we saw stuff already scattered about... More

The location is quite good, it was an easy 25 minute walk to the Pantheon. It is located near foreign embassies so there is a high level of security in the area, we felt safe walking back to the hotel even in the early hours of the morning. The room was very kitch and very worn. There were missing handles... More

We arrived at Romanico Palace Hotel on 27th April to stay for 5 days celebrating our 25th wedding anniversary. I emailed the hotel prior to our arrival to confirm the booking however when we arrived we were informed that there was no room for us. We were then taken to another hotel which was fine but we had chosen the... More

Andrea is as kind a hotelier as you will find, and will go the extra mile to ensure you book the tours you want take or have dinner in a good restaurant. The hotel is in an excellent location and rooms are surprisingly spacious. The breakfast is very good and the room it is served in is bright and cheerful.... More

Chose to stay here for three nights to celebrate my Aunts 60th birthday. I'll be straight to the point with my review: 1) communication with the hotel prior to travel was very good as I had read one review that said they had been grossly overcharged on the City Tax- hotel replied quickly to my email re tax and a... More