What a Mistake. Staff very rude except for the Assistant Manager. Shower wasn't working, Breakfast very plain. I woulnd not recomend this place even if it is for free. :(:(:(

I'm amazed that people can not see the value in this hotel! So many bad reviews I wonder where these people stay normally. I travel a lot and the Palazzetto is good value for money in this city, you don't expect the ritz when you pay these prices. The people complaining are only showing their lack of experience and to... More

We stayed here for five nights at the beginning of August and could not have been more satisfied. True, you may be disappointed if you are expecting an extravagent resort with all the bells and whistles, but try to remember where you are. The desk attendant gave us a very friendly greeting upon our arrival and was quick about getting... More

What a mistake booking here in 2010. Terribly rude staff, dirty rooms, shower that did not drain, poor breakfast, damp in the rooms, barely enough room to walk around the bed (and we are fit). We booked this hotel because I'd stayed there with friends in 2009 when they were doing things much better and the rooms were actually suites.... More

Horribly rude staff. The toilet door doesn't lock.. When complained about it, the reply we get is "ohh anyway who will enter??! just let the other person know that you are in.!!" From room, I asked for the wifi password over the phone. The reply i got: "come down and get it!" What a stupid thing I did by not... More

my friend and i booked this hotel after finding out that triple A booked us a hotel that's far away from the central area -- BIG MISTAKE! we thought it was okay even if it's noisy (irish pub is right next to hotel) since i can bring ear plugs with me. well, that's was the least of our concerns. our... More

I couldn´t believe it was ratting 4 stars! Thw rooms are very, very small, no place to have breakfast and staf very rude and unfriendly. I asked for a wake up call and they aswered: I wi´ll try...... Good location, but this is the only positive point.

At first when me and my sister looked at the pictures it looked amazing. But when we got there everything changed. It didn't look as in the pictures they showed on their website (that you should be able to trust). But we gave the hotel a chance and we where pleased. We got to the room and it was tidy... More

No way could this be 4 star. The situation is very good but that's about all. Breakfast served in the room, ok if you have lots of space but eating on the bed is not my idea of comfort. No smoke detectors in the room or signs for emergency exits - is this legal?