Location very close to train and right on the beach. Ideal to sit under umbrella and enjoy the water. Staff was polite and helpful. We left bags while we hiked and picked up later in the day. Hope to stay ther again. No problem to use lift for heavy bags.

We stayed 3 nights at this hotel. The location was great - very near parking area of town. We knew beforehand that we had to use the stairs - so the 3rd floor room was no shock. The room was very basic but clean. The two young guys who worked there were friendly and obliging which is more than can... More

After 10 days of traveling around with luggage that grew progressively heavier with every purchase and every staircase, I was delighted that Baia had an elevator for luggage and the elderly. The location in Monterosso can't be beat, the staff was very nice, loved the cappuccinos they made fresh for me as part of the included breakfast, and they gave... More

I visited Cinque Terre last year for 6 days. I extensively visited all the villages on Cinque Terre. They are truly remarkable and make your heart skip a beat. You must also take the boat ride to see all the villages from the water. Remarkable views. After reading numerous negative reviews about hotel Baia, I was apprehensive about staying there,... More

Everyone said terrible service but we had great experience at this hotel, rooms were roomy but small bathroom. Location is unbelivable, had 2 rooms with balcony with sea views. Breakfast was great especially being able to drink cappuccinos every morning and sit outside right on the beach. Few minute walk to the train station in Monterroso which made it very... More

We planned on staying at Hotel Baia for two nights but ended up leaving after one. The lady at the front desk was very rude when we checked in and seemed genuinely angry that we did not speak fluent Italian. I always attempt to learn basic words and phrases in the language of the countries that I am visiting and... More

Only a short walk from the train station in Monterroso. We had a double room with balcony. What a plus. It was so nice sitting on the balcony with our wine just overlooking the street and water. I liked that there were two bedrooms and bathrooms. The decor was simple but the room was comfortable. I did notice some mold... More

Location, location, location. If you’d like to simply step a few feet out the hotel’s door and begin your journey exploring Monterosso’s main street or go a few more feet and meet the Ligurian Sea, Hotel Baia can meet your needs. With cramped rooms with Ikea (and below) furniture and bathrooms with less than state-of-the-art fixtures, using the hotel simply... More

We loved the hotel but the mother and daughter owners were very rude and it didn't seem like they enjoyed what they do for a living. It could have been so nice if they cared.