It's 3 minutes to the bar where you check in from the train station, if you don't wander about looking at everything. Then the staff points you in the right direction for your trek to your room. The rooms were tight but clean but you don't go to Vernazza to stay inside. Now for the confusion. We were told the... More

The hotel is located right as you walk off the train and head towards the main street and ocean. Great service as the staff kept us informed of instructions upon arrival. There are a lot of stairs to walk up to the rooms, but its well worth the view you get either with your room or the patio's they have... More

In general Vernazza is very hilly, so you need to climb many stairs. Arriving at the restaurant for the hotel check in we needed to take 100 stairs up to the room. The rooms are clean, not all have private bathrooms, some have bathroom outside on the floor, small TV with Italian channels. The beds are not in great shape,... More

Great location! We r living in building 41' the room with balcony. It's amazing place, we have sea view once we step out the balcony. Breakfast is good, everything is satisfied, except the toilet is private but outside the room and no slipper.

We reserved a room with a sea view and a bathroom in the room, and the view was everything we could have hoped for. As everyone mentioned there are a lot of stairs but if you are expecting them it's not a big deal and the view is worth it! One of the guys at the hotel helped us carry... More

It was easy to find the hotel, since Vernazza basically just has 1 main street. When walking from the railway station, just walk down the road and look for a coffee bar with the sign 'Gianni Franzi hotel'. The lady behind the bar gave us the key to the room and showed us the stairs to go up, since the... More

Our first trip to Cinque Terre and we were delighted to be staying up the top of the building which is itself up the top of the cliff. If you don't like steps, stairs or hills, I would say this is not the place for you. Our room was small but perfectly clean and cosy. We had fresh towels daily... More

Arrived Vernazza by train on very rainy day. Hotel is located at end of town below the church right on the water in the bay, ideal location for views and pictures. Check in is on street which doubles as a coffee shop/bar. Staff not as friendly but reasonable hotel with free wi-fi and no breakfast. Felt a bit uncomfortable in... More

I cannot stress enough what the distance from ground level to the room was. Luckily we were only staying 2 nights and had just 1 small carry-on sized suitcase. Ok, the view was spectacular once we reached the top but really, how about the local teenagers being employed to carry bags? Seems like it would be money well spent by... More