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Holiday Inn Genoa City

4.0 of 5
Via Milano 47, 16126 Genoa, Italy
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Holiday Inn Genoa City
Ranked #12 of 88 hotels in Genoa
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281 reviews from our community

    Trip type
Traveller rating
    72
    150
    42
    12
    5
Date Rating
Rochester, United Kingdom
Top Contributor
64 reviews 64 reviews
58 hotel reviews
Reviews in 53 cities Reviews in 53 cities
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

Stayed 2 nights pre-cruise and found this hotel alright, nothing special but nothing wrong with it either. I found the reception staff very helpful. Room was okay, tv had BBC english channel only (or that was all I could find). Breakfast was included and was fine, lots of choice. Coffee was a bit rank though! I didn't mind the location.... More

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Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 of 5 stars Reviewed 13 May 2013 NEW

Not in a good location. Opposite to the ferry terminal. Good only if you have some business in that area. Not much choice of restaurants nearby. Unfortunately there was an accident in the port during the days I had stayed.

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Geneva, Switzerland
1 review
2 of 5 stars Reviewed 7 May 2013

Went to this hotel with two other couples.Stayed for two nights, on the second night they changed our rooms for no apparent reason. Our other friends got put in a handicap room. The staff is not polite, not helpful. This hotel is full which makes me wonder why!!! Location is in a terrible neighbourhood,not in the centre and the car... More

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Toronto, Canada
Top Contributor
60 reviews 60 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 May 2013

The Holiday Inn Genoa City is a modern hotel just outside the old city and directly across from the Ferry Terminal at the main port. Although it's easy enough to have the front desk call a taxi to take you to the old city (start at Piazza Ferrari and work your way outward in a spiral), it's also enjoyable to... More

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See 2 more reviews by Agitater for Genoa
Tivat
1 review
1 of 5 stars Reviewed 28 April 2013

When my company booked this hotel to stay at for 7 days on business purpose I was very satisfied as my husband and I stayed last year at Holiday Inn for 1 night and rooms where really clean and good size. Location of hotel is not finest unless you are joining cruise ship;it is far from city and it is... More

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IHGCare, Guest Relations Manager at Holiday Inn Genoa City, responded to this review
14 May 2013

Dear Ajka_Matijevic, Thank you for taking the time to complete a review on your stay. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please allow me to apologize for the inconvenience and negative impression you may have had with the poor service you received.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 24 April 2013

When I booked the hotel, the description was totally defrint from reality! The htel is located on a busy noisy streets intersections. They have a horrible car parking which is located in a completely separate building whith no access to the hotel! Staff are not helpful. Terrible houskeeping.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Genoa City, responded to this review
10 May 2013

Dear Ali_Almeshari, Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of... More

Barlad
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 22 April 2013

The best Holiday Inn hotel that I ever stayed in . Everything is fantastic and it is underrated, in comparison it can take over many, many 5* hotels. I normally not writing reviews after my holidays (only if it was really bad or excellent... ) but this hotel and all his staff are deserved a lot more than my words!!... More

Was this review helpful? Yes 3
Remagen, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 20 April 2013

From Holiday Inn you usually can expect quality. Not in Genova Holiday Inn. Okay, the room was clean and comfortable. But - the TV remote control didn't work correctly; in addition, the handling of the TV in general is difficult - for internet, the rate is 5 € per hour - breakfast: only small choice of cold cut/cheese, was not... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Genoa City, responded to this review
6 May 2013

Dear MRebentisch, Thank you so much for your review of our hotel. Please accept our apologies for falling short of your expectations with your room accommodation, internet and the breakfast you had. We will use your comments to improve our efforts. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another... More

Valdivia, Chile
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 March 2013

We spent 2 nights at the hotel. Very clean and close to the train station (only 12 euros by taxi) and close to a Metro station (about 300 mt). The dinner at the restaurant was very tasty and not expensive. Breakfast was also very good and is a self service. The room and the bathroom were big enough. Even if... More

Was this review helpful? Yes 3
N.E. Italy
Top Contributor
149 reviews 149 reviews
22 hotel reviews
Reviews in 62 cities Reviews in 62 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 March 2013

I just completed three days of business meeting in Genoa and I thoroughly enjoyed my stay at this Holiday Inn. Being a loyal platinum Starwood (Sheraton) member, this marks one of the rare occasions that I tried another brand hotel. I was actually quite leery about my decision; however, another colleague was staying at this Holiday Inn. I am very... More

Was this review helpful? Yes 5
See 11 more reviews by Mirto56 for Genoa
 
 
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Additional Information about Holiday Inn Genoa City

Also Known As:
Holiday Inn Genoa City Hotel
Holiday Inn Genoa City Hotel Genoa
Holiday Inn Genoa
Address: Via Milano 47, 16126 Genoa, Italy
Phone Number:
Region: Italy > Liguria > Italian Riviera > Genoa
Amenities:
Business Centre Free Breakfast Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotels in Genoa
#8 Luxury Hotels in Genoa
#10 Family Hotels in Genoa
#13 Business Hotels in Genoa
Price range (per night): S$94 - 187
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Holiday Inn Genoa City is the ideal choice if you re looking for a hotel in Genoa. Don t miss the chance to stay at this new designer hotel that opened in early 2009, and just a few steps away from Europe s largest city centre and the city s main attractions: the Genoa Aquarium, Via Garibaldi, the Palazzo Ducale and the Carlo Felice Theatre are only a few minutes away, and the ferry and cruise terminals are next to the hotel itself. We re easy to reach: the Ge-Ovest motorway exit is just 300 m. away, the P. Principe station less than 1 km away, and the Cristoforo Colombo Int. Airport is 6 km away. The Cotone Conference Centre and Genoa Trade Fair Centre can also be rapidly reached. Fully noise-proofed rooms, Wi-Fi Internet, flat screen TV, Sky channels, garage with direct access, bar and mini-gym. The Newport Restaurant offers Genoese and international specialities, and is a splendid bonus for our guests, welcomed every morning by our generous buffet breakfasts. For meetings and all other events, the Holiday Inn Genoa City offers 5 multipurpose rooms seating up to 200 persons. Our strongest point however is our highly professional staff, who will make you want to return to us as soon as possible. Elegant design, friendly hospitality, professional service and the finest quality for the price: all this is the Holiday Inn Genoa City, more than a hotel. ... more   less 
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Holiday Inn Genoa City
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