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Carlton Hotel Baglioni

5.0 of 5
5 Via Senato, 20121 Milan, Italy
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Carlton Hotel Baglioni
Ranked #41 of 435 hotels in Milan
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131 reviews from our community

    Trip type
Traveller rating
    65
    40
    11
    7
    8
Date Rating
Soleuvre, Luxembourg
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 25 April 2013

Hotel reception/lobby: fantastic! Loved the desk for check-in/out and concierge, it felt so personal touch and so exclusive! Lobby looked stunning, with the sitting area which was a bit separated and quite warm feeling with the fireplace. F&B: was just perfect! at the bar drinks were generous and aperitif was so good (with lots of canapés). For lunch food was... More

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See 3 more reviews by Ramscubora for Milan
CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review
29 April 2013

Dear Ramscubora, Thank you very much for taking the time to send a so detailed feedback of your stay at the Carlton Hotel Baglioni. We do appreciate it. Our lobby area as you could see has been totally renewed and is even cozier now. We are glad you enjoyed the envinronment and service of our Bar, breakfast and lunch. Our... More

Stansted, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 April 2013

This was a business trip, i have stayed in some very nice hotels throughout Europe and this hotel did not dissapoint me, The Baglioni is very elegant, my room was not the biggest i have stayed in but certainly one of the plushest. Its a 10 minute slow walk from the main shopping and central area, but it makes it... More

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CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review
15 April 2013

Dear frontwheel, Thank you very much for your feedback. The opinion of our guests is the most important tool for us to always improve our services. We are really glad to know you could appreciate our central but at the same time peaceful location as well as the elegance of our rooms and common areas. We look forward to welcoming... More

Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

I am a business executive traveling frequently and most of the time I stay in luxury hotels. I had good and bad experiences and developed a good eye for good quality and service details. This hotel was my best experience in the last 12 months. Style, elegance and quality, this hotel has everything and is perfectly located to explore Milan.... More

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CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review
11 April 2013

Dear belvedere07_01, Thank you very much for taking the time to leave a comment about us on TripAdvisor. We are overwhelmed with your compliments to our services and to the kindness and professionality of our staff. We have been working to increase even more the quality and offer of our breakfast buffet indeed and I'm positive you will notice the... More

Luxembourg City, Luxembourg
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 16 March 2013

This hotel balances price to quality very well. For Milan, this member of the Leading Hotels of the World, is a good deal and perfectly located. Right in the center of Milan shopping district, the hotel has an access directly to the pedestrian streets, avoiding all need to face Milanese drivers....Rooms and service is good.

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See 2 more reviews by mark t for Milan
CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review
19 March 2013

Dear mark t, Thank you very much for taking the time to write a feedback about the Carlton Hotel Baglioni. We are more than glad to know that you appreciated our central location and, most of all, our services and rooms. We hope to be able to host you again soon in your next trip to Milan! Warm regards, Carlton... More

Isernia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 29 January 2013

i stayed at Baglioni Carlton for 2 days last december and i have been perfectly. I appreciated so much the Baretto restaurant and the style in my room....directly view on Via della Spiga....Room was great, silent, clean..confortable. Reception perfect, services ok....i had 2 meetings there and had shop outside...nothing more to say. It's perfect for me and location is perfect... More

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See 4 more reviews by edmondoangelaccio for Milan
CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review
1 February 2013

Dear Mr. edmondoangelaccio, Thank you so much for your review. We are really glad to know you enjoyed your stay in Milan and at the Carlton Hotel Baglioni. Good to know you could appreciate our location and our services. We are looking forward to welcoming you again soon! Best regards, Carlton Hotel Baglioni More

Hobart, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 January 2013

This hotel lives up to all it's claims. Perfect position for shopping or business, very professional and helpful staff, excellent buffet breakfast - lovely surrounds - chocolate on your pillow at night. However, our room was non-smoking and it smelt of stale cigarettes - I felt like I was living in an ashtray. I don't recommend their in-house restaurant. It... More

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CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review
22 January 2013

Dear Mrs. Ann G, Thank you very much for your comments. We are always glad to receive feedback from our valued guests. It's great to know that you could appreciate our super central location, our high quality service and the environment of our Bar and its staff. Regarding your room, we would have been happy to assign you another one... More

Dubai
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 18 December 2012

Firstly, not having free internet is an automatic deduction of one star. I don't care what type of hotel it is, all hotels should have free internet. Secondly, I understand that you pay a premium to stay in the center of town, but for what I paid I would expect a room bit bigger than a closet. It was tiny!... More

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CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review
19 December 2012

Dear dutchguy2, Thank you for your feedback. Internet connection is included in a variety of deals as corporate agreements and business packages. Please remind us of your necessity of internet connection on your next booking so we can suggest the best deals for you. We are sorry you found the room small and although not knowing which room you had,... More

DC
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 December 2012

lovely property, great staff, closeby more shopping places than anyone person could possibly see in one day. My wife and I were able to easily mix my business with a Christmas shopping expedition and have very pleasant strolls in the evening.

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CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review
19 December 2012

Dear DRCtraveler, Thank you very much for your comment. All the businessmen who come to the Carlton Hotel Baglioni together with their wives or families usually agree with you on the fact that our location is perfect for their partners to organize their spare time. The huge variety of shops, restaurants, bars and entertainment that surrounds us makes the whole... More

Denver, Colorado
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 November 2012

The hotel was beautiful and the people were nice but the hotel itself is extremely expensive. Parking one night was 60 Euro. It is in a really great location to the Duomo (right down the street) and there is a lot of great restaurants near this hotel. It was kind of hard to drive to and find since the side... More

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CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review
9 November 2012

Dear MsTravel101, Thank you very much taking the time to leave your comment. We are really glad you could appreciate our indeed fantastic location and enjoy the infinite cultural, gastronomic and entertainment options of our area. Although the parking located inside the hotel is managed by a third part company and the pricing is not defined by us, please advise... More

Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 19 October 2012

Location is perfect. Nothing more to . All furniture, carpets etc needs to be renovated years ago. Even in Suite. Breakfast is awfully poor and unimaginably expensive. Room prices are unreasonably high. Hotell bill included charges for services were not undertaken (ex: internet and extra day of stay). Reception staff admitted their mistake but amount of money had been already... More

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CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review
11 December 2012

Dear Ms. Natalia O, We are glad that you appreciated our super central location. Regarding renovation works, most of our structure have been recently renovated as, for example, our lobby that has been totally restructured last August and we keep renovating both guestrooms and common areas. Your stay at the Carlton Hotel Baglioni was during Furniture Fair which is the... More

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Additional Information about Carlton Hotel Baglioni

Also Known As:
Carlton Hotel Milan
Address: 5 Via Senato, 20121 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#20 Family Hotels in Milan
#28 Luxury Hotels in Milan
#44 Business Hotels in Milan
Price range (per night): S$502 - 899
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
This hotel is situated at the crossroads of culture, fashion and design, overlooking Via della Spiga, steps from Milan's prestigious boutiques, the Duomo, the Teatro alla Scala and the financial district. The interior blends classic luxury with a sense of contemporary chic, making it a downtown salon for travellers seeking a timeless atmosphere and a Spa in the city centre. ... more   less 
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