The staff were fantastic, most notably Rjo, Alexandra, Paolo and Fabrizio. We didn't use the spa, but the small roof terrace was nice for relaxing, breakfast was average. There was free wi-fi, but we could only get it on the roof terrace, not in the room. The bed mattress was the hardest we have ever experienced, very uncomfortable! No tea/coffee... More

we booked our 4 night stay at Hotel Porta Felice based on the excellent reviews on TA. We were deeply disappointed. Upon our arrival, we were informed that we had to stay our first night at a nearby hotel due to an unexpected incident which made rooms on the 2nd floor not available. Subsequently we found out that we were... More

We took two double rooms for 3 nights. Helpful staff. Pleasant place for breakfast on the last floor. Nice choice for breakfast, fresh food. Very comfortable beds. Clean, quite spacious rooms. Bathroom with bidet. I would chose exactly same hotel if I go second time :)

The hotel is small and friendly. The staff are nice and helpful. Location is great and you can walk anywhere. We had a car and it was easy to find parking in the area. You can manage with a car in Palermo even though some say you can't. The room was large and comfortable.

Myself and my boyfriend really enjoyed our few days in this hotel. Location is perfect - walking distance to all the sightseeing. Room was amazingly decorated and really big. Bed was enormous and very comfortable. Breakfasts were really tasty, typical choice of swedish table. Staff that is working over there treated us as if we were in a 5 star... More

The room was very big and comfortable, the room service was delicious, the service was very warm. I would definitely come back. We arrived late in the evening and the hotel went out of their way to make our stay (with an 8-month-old baby) very relaxing.

Staff is helpful and friendly but not assertive at all. Rooms are spacious and decorated with taste. The best part was to have your glass of wine on the rooftop terrace under lemon trees. Breakfast was also exeptional

We stayed for two nights at the Hotel Porta Felice and it met or exceeded every one of my expectations. They are absolutely deserving of the five star review. The staff is welcoming, friendly and extremely accommodating. Roof garden breakfast was not only scenic but quite good. Other than that, the decor was gorgeous and the room was very clean.... More

Recently stayed here for 4 nights. The facilities of the hotel are very good, although I did not realise that there is a charge of 15 euro per person to use the spa facilities for 1 hour. This came as a bit a shock. The breakfast is ok - but not the best ever. The restaurant food is excellent but... More