This hotel enriched my experience of a trip to Florence. Its location is flawless, not only is it situated in a quiet little piazza, but upon exiting the hotel and walking about 60m you can see the imposing dome of the basilica de Santa Maria del Fiore; the main attraction of Florence. This location was perfect and I awoke every... More

We were impressed from the start by the staff, who were friendly, knowledgeable and very helpful. Our room was large with a view of the duomo and a king size bed with canopy. The Accademia is right behind the hotel as is a school featuring performing arts - with the window open we heard very talented musicians and opera singers.... More

This Hotel must have been great 75 years ago. Now it is tired, dingy and old fashioned with facilities that are simply no longer acceptable. One tiny lift, inefficient air con unit, ancient bathrooms and a small dark breakfast room are the most vivid examples. On the plus side it is well located with charming helpful staff to whom nothing... More

The reception desk person, Ciara V., was a true delight! She was so friendly and helpful and her directions were always "spot-on" and easy to follow. Her English is great too. She helped make our stay VERY pleasant. The room was clean, large with great views! Even the bath towels were big and fluffy! Breakfast was very good as well.

We were pleased that we'd booked this hotel but when we arrived we heard those dreaded words "Your room is not here... it's in another building but don't worry , it's still part of the hotel and you have a view of the same piazza ." This turned out to be a complete LIE. It was a dirty dark building... More

Hotel is located in a great spot, offset just a bit from the hustle and bustle of the Duomo crowd. It is located on a historic piazza about 2-3 blocks away from some of the best attractions Florence has to offer. It is also around the corner from the Accademia Museum (David). The staff was extremely friendly and helpful with... More

Wonderful atmospheric hotel in the heart of Florence. The whole building is redolent of the history of Florence, the staff are friendly, and very efficient.

staff very friendly and helpful rooms small, clean good breakfeast located close to all sights, but still a little remote from biggest tourist crouds (place can be noisy in the night due to homeless people sleeping on the piazza)

We arrived at the hotel and were pleasantly surprised to have been given an upgrade to a suite. After four days of travel it was nice to have all of that space! The hotel is ideally situated, near all of the important sights of Florence. The staff were friendly and and helpful with recommendations for local restaurants etc. After a... More