I would recommend anyone to stay at this hotel when planning a sightseeing trip to Florence. It's very attractive, is in a really convenient location, has very helpful staff and even serves a great breakfast. Our room (a "Double Superior"), at the rear on the 3rd floor was better than we could have expected for a city centre hotel. Number... More

We absolutely loved this hotel! It was the perfect base to explore Florence and the staff all added to our overall experience. As has been previously mentioned, don't stay here if you like corporate style establishments - the beauty of this hotel is its individuality and the personal style offered by every member of staff we encountered. The courtyard was... More

I would recommend staying here on a visit to Florence. It is situated very near to the Santa Maria Novella train station and was very east to find with the directions from the website. The staff were so polite and helpful. Our room was a decent size, not particularly fancy, but comfortable and clean, with lovely big open windows that... More

I stayed in Palazzo dal Borgo Hotel Aprile in the beginning of March 2012. The staff is amazing, always smiling and greeting. They made me feel really welcome. The hotel is very traditional with beautiful old paintings on the walls and sealing that I used to look and enjoy every morning during breakfast. The location is perfect. In the heart... More

we spent a long weekend at Palazzo del borgo at the beginning of February. It was a great choice , just the place for people like us who love a romantic hotel with a special antique touch! It's spotlessly clean, the atmosphere is very pleasant, the staff really friendly, everybody goes out of their way to be helpful. Location is... More

I stayed in Palazzo dal Borgo in February, during a spell of very cold weather, and appreciated very much the location this hotel enjoys: right in the centre of Florence and next to the train station without that seedy "station-area atmosphere". Sure enough, the rooms overlooking the street are quite noisy because of traffic and are to be avoided. But... More

This is a wonderful hotel! Yes, it's old (which we loved!) Yes, it's out of the way (but within walking distance of everything!). And the staff are wonderful. Ignore the 'bad' reviews. If you want bright and shiny then go and stay at a Best Western. If you want 'Real Florence' then you can't do better then here. Will definitely... More

i originally stayed here back in December 2009 with my family and it was fantastic, however, when I came for my honeymoon in January 2012, I was sorry I ever booked that place again. while the room was clean and the loction was very good, the staff and the general feel about the place turned us off quite quickly. In... More

After reading other reviews on difficulty of locating the hotel I looked on streetview before travelling. We arrived at 11.30pm and had no difficulty at all in finding it. The hotel was less than 5 minutes walk from the SMN station. All the main attractions were just short walks from the hotel so it is very central. We found the... More