We have just returned from a trip to Florence,Italy and stayed at the Hotel River.First impressions were good and the hotel is very clean.However,we found the staff to be efficient but cold and unwelcoming!We met Gino on reception,who told us that our room was nice but not "one of the better ones!!"We found him to be somewhat cocky and arrogant.The... More

We stayed here 5 nights. Both our rooms faced the inside court yard not the River. The upper/ River rooms looked more bright and cheery. However they were very clean and comfortable. The shower in one of the rooms was very small but not uncommon for Europe. The staff spoke very good English however was no help for any Concierge... More

We had 3 nights at The River Hotel, Florence - hotel good 15 minutes walk to main bars restaurants etc but was pleasant walk so no big deal - most staff at hotel should undertake some customer services training though - very abrupt and not very friendly apart from the youngest receptionist who was so helpful and pleasant he compensated... More

I recently submitted a review on Hotel River entitled Disappointing view and I would like to revise this as I see from their brochure that they do have a roof terrace with a view of the river which is obviously open to the public. However this was not pointed out to us, possibly because of the renovations that were going... More

We have stayed in the Hotel River before and had a beautiful room over looking the Arno (301) this time we got the room next door (302) which was tiny and over looking the courtyard. It had a beautiful painted ceiling and a shower room cleverly fitted in a mirrored cupboard but that is what it felt like - a... More

We took a taxi from Santa Maria Novello Station (12 euros) to the hotel as after travelling we really didn't want to waste time negotiating the bus/tram system. The reception staff were friendly and we were given a room in the 'garden' which is actually part of a little courtyard with several rooms leading off it, very handy for the... More

Very friendly and helpful reception. Nice location at the river. Old building, but clean. No restaurant or extras in the hotel. Room was clean, though carpeted. Temperature adjustable: window could be opened and heater regulated. Bed fine and silent room. Bathroom fine, nothing special. All in all nothing special, but fine and for a good price.

I do not have much bad as such to say for the hotel, it is a little basic but then it is not 5*, the welcome was polite and helpful, parking is a little problem as outside the hotel the charge is 3 euros per hour flat rate, although the hotel can arrange for your car to be collected and... More

We stayed here as a family. The triple room had a nice tall painted ceiling and a view of the Arno. The bathrooms were nicely appointed as well. The breakfast was decent. The staff helped us pick restaurants in the area. Even though it was a short walk from the sites of Florence, we could drive our car to the... More