Relais Santa Croce (Florence, Italy): See 124 Hotel Reviews and 127 Photos

Also Known As:: Relais Santa Croce Hotel; Relais Santa Croce Florence; Relais Santa Croce Hotel Florence

Address: Via Ghibellina 87, 50122 Florence, Italy

Phone Number:

Region: Italy > Tuscany > Province of Florence > Florence

Amenities:

Bar/Lounge Business Centre Restaurant Room Service Shuttle Bus service Suites Wheelchair access

Hotel Style:

#7 Romantic Hotels in Florence

#30 Luxury Hotels in Florence

#36 Business Hotels in Florence

Price range (per night): S$433 - 930

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: A stunning 18th century Palazzo, once owned by the Marquis Baldinucci treasurer to the Pope, is home to this exclusive hotel in the heart of Florence. Relax amidst original frescoes, refined design and city panoramas overlooking the Duomo and the Santa Croce Basilica, frescoed by Giotto. The unique atmosphere of the Music Hall perfectly balances the luxury of bygone times with contemporary comforts: the ideal destination for those seeking the intimacy of a private residence and luxury services. ... more less

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lindsey h

northallerto

2 reviews

Reviews in 2 cities

“A magnificent stay”

Reviewed 17 June 2013 NEW

This is an exceptional hotel and more than lived up to the recommendations we had received. The hotel itself is steeped in history and offers a truly luxurious, unique experience. The rooms are wonderfully appointed and the food fabulous. I particularly enjoyed their IT facility which enables you to take a virtual tour of the Uffizi gallery. The service is... More

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tireddad

London UK

Contributor

16 reviews

12 hotel reviews

Reviews in 12 cities

103 helpful votes

“Beautiful hotel”

Reviewed 29 May 2013

Just back from 5 days at the Relais Santa Croce. This is a superb proper 5 star hotel. The Hotel itself is very well situated just outside the very hectic and packed touristy area - about a 2 or 3 minute walk and you are in the thick of it. The Hotel itself is a beautiful palazzo - if I... More

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See 2 more reviews by tireddad for Florence

Dear Guest, I wish to thank you for posting your excellent review. Your kind words will certainly encourage all of us doing even better and we would be more than honored to be your "home away from home" for all your next trips to Firenze. Thank you again for sharing your experience and we look forward to serving you in... More

Tim C

Bellevue, Washington

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Excellent hotel with impeccable services”

Reviewed 27 May 2013

The hotel is located in a not too busy district and is still within walking distance to major sights. Our room was very clean with a view of the church of Santa Croce and the service was impeccable. There was a good selection of fresh items for the breakfast buffet and you can have a made to order dish of... More

Dear Guest, I wish to thank you for posting your positive feedback about your past stay at Relais Santa Croce. It is always a pleasure to receive excellent feedback. I will share your comments with my team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving... More

Adboz

Perth, Australia

5 reviews

1 helpful vote

“Great boutique hotel in old Florence.....”

If you are looking for a historical setting, luxurious rooms, a superb breakfast and a walking tour of Florence look no further, this is your home from home. Staff are all subtlely visible, helpful and service focused.

Dear Guest, I wish to thank you for posting your positive feedback about your past stay at Relais Santa Croce. Your very good impressions are value-added for us to always maintain the tradition of high standards and good service and we truly hope of welcoming you back soon to Firenze where we will do our utmost to exceed your expectations.... More

OLV_P

London, United Kingdom

Top Contributor

139 reviews

120 hotel reviews

Reviews in 61 cities

180 helpful votes

“Authentic Florentine luxury lifestyle - intimate, romantic and chic”

Reviewed 11 May 2013

A heritage, castle type building nestled within one of Florence's charming little streets, within walking distance from most attractions. The classic, somptuous lobby level, lounge and restaurant (the finest Renaissance style) are in perfect synergy with the contemporary design of the rooms and suites, some of which have some exquisit dramatic touches such as lighting, leather couches and chairs etc.... More

Dear Guest, Thank you so much for your comments regarding your last stay at Relais Santa Croce. It is always a great pleasure to receive positive feedback. Be sure that I will share your comments with the entire team, who I am certain will be encouraged by your remarks. I am sure you know that we continuously strive to meet... More

NicolasPR

Bristol, England, United Kingdom

“Amazing Stay”

Reviewed 28 April 2013

We had a great time in that Relais. We stayed 3 nights over Easter and really enjoyed it. The rooms are really nicely decorated and with a fantastic view on the Santa Croce Church. The hotel itself is gorgeous and really personal and quiet. The personnel was great, really friendly and helpful!

Dear NicolasPR, I would like to thank you for posting your positive feedback about your recent stay at Relais Santa Croce. Your excellent impressions are very important to us and be sure that I will share your comments with the entire staff. Thank you very much once again and I look forward to meeting you in the near future here... More

Mana39

Bangkok, Thailand

6 hotel reviews

Reviews in 6 cities

6 helpful votes

“Perfect location, beautiful heritage hotel, great staff. Highly recommend”

Reviewed 24 April 2013

Relais Santa Croce is a 5* star property and is the old home of the treasurer to the Pope. The property itself is grand and charming with incredibly high ceilings and a literal work of art. The staff is very professional and personal. The entire team, including the GM, makes you feel at home and very welcomed. The rooms are... More

Was this review helpful? Yes 1

Dear Guest, I thank you so much for your recent positive review. Your words are very important to us and we shall always try our utmost to go beyond your expectations. Grazie and I look forward to welcoming you back to Firenze in the near future. Daniele Carta General Manager Relais Santa Croce, Florence More

Patrick H

San Francisco, California

4 helpful votes

“Excellent urban Florence venue near Santa Croce - Baglioni Collection”

Reviewed 19 April 2013

If seasoned travelers are paying homage to treasures of the Florentine Renaissance, this hotel is the right venue for maximizing art and history. Part of the Baglioni Collection - like the Luna Hotel Baglioni in Venice – the Relais Santa Croce has superb standards for room amenities but is never cheap, especially in Florence which is known for high prices.... More

Dear Mr. Patrick H., I wish to thank you for posting your very nice review about your recent stay at Relais Santa Croce. Your excellent impressions are value-added for us to always maintain the tradition of high standards and good service. We truly hope of welcoming you back soon to Firenze and we hope we will be your Florentine home... More

Erika R

2 helpful votes

“Glad to be home!”

Reviewed 13 April 2013

Home from a disappointing trip! Booked a Junior Suite based on the leaflet and the website and paid E595 each night for three nights for basically a double room with ensuite and a 2m square wardrobe "room" by the door. In my view - thats not what a suite is... and not what the leaflet showed.. or the website. When... More

Dear Mrs. Erika R. I thank you very much for sharing with us your impressions about your recent stay at Relais Santa Croce. I am extremely sorry to learn that you were dissatisfied about your stay with us and I assure you that we welcome all constructive criticism, as it helps us to improve our service. It is clear that... More

Mark C

7 helpful votes

“Good, but....”

Reviewed 2 February 2013 via mobile

The staff were excellent and very friendly. The breakfast too was very enjoyable. We regret the room was very cold on the first night but this did get resolved. We had a room service dinner and the food was disappointingly only ok and expensive. The wine was very expensive; we paid €100 for an ok bottle of champagne! If these... More

Dear Mr Marck, Many thanks for the positive notes, I'm really sorry for the inconvenient. I apologize and i'm glad to offer you a Dinner for 2 Persons at our Restaurant " Guelfi & Ghibellini" during your next stay in Relais Santa Croce. looking forward to welcoming you in the next future at our Relais Santa Croce. kind regards Eugenio... More

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Relais Santa Croce, Florence Reviews

Relais Santa Croce

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