+ helpful personal + good breakfast (specially good selection of sweets) - noisy - both external (people talking on the pavement under the window) and internally (noice from other rooms and corridor) - unusual hard bed

The hotel is all about simplicity - rooms have the basic necessities, very clean and well-maintained. The staff are accommodating, they will give you the infos you need specially for the first-timers like us. The breakfast is lovely, serving fresh breads and more, enough to fill you for a day of sightseeing! The gentleman in the restaurant is very charming!... More

Perfect service, clean rooms, good italian breakfasts, quite easy connection with centre of the city (by bus or by long walking), and very good connection with Toscany - few minutes form airport and motorways, to drive from Firenze to every ponit of country. The only problem is the street noise, but it's the problem of every hotel in the big... More

An excellent choice for your base in Tuscany, especially if you travel by car. The hotel staff was incredibly friendly and willing to help. Breakfast at the hotel was well above the average for 3 star hotels in Italy. I will repeat that the most precious in this hotel-its staff, wonderful people!

I liked in this hotel everything,the room,the breakfast,the staff made our stay very nice and interesting.I recommande this hotel to my friends and I will come next year, in springtime maybe.Please,keep me one room !

I doubt you will be able to find anything better for a similar price as the diva hotel, per 2 person room with breakfast and good coffee. Our room was quite clean but also quite old and very simple, we had a small fridge, a/c, garage for our car. The nearby bus station is both the first and last, so... More

It is real 3* hotel in 15 min by bus (#22) to the city center. Very good and various breakfast, big and clean rooms. We parked our car on the free public parking in 100m. Only dis advantage is very expensive wi-fi

This was a basic room which was very clean. The staff makes this hotel shine. Stefania, Simone and Rinaldo at the desk were a great referance to the city of Florence and made our stay exceptional. The bedding was okay. My wife though the mattress was a little firm for her. The location was close to bus line 22 which... More

Me and my children aged 11 and 9 went for our first time to Florence and we enjoyed both the town and our hotel. Nice and fine service, very helpful people in the reception, and good breakfast. Thank you. Only minus: a bit far from the towncenter and also a bit hard to find the first time. But nothing that... More