We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 65 Lucca hotels »

BEST WESTERN Grand Hotel Guinigi

4.0 of 5
Via Romana 1247, I-55100 Lucca, Italy
Hotel amenities
BEST WESTERN Grand Hotel Guinigi
Ranked #20 of 65 hotels in Lucca
4.0 of 5 stars 135 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

135 reviews from our community

    Trip type
Traveller rating
    40
    64
    24
    6
    1
Date Rating
Houston, Texas
1 review
1 of 5 stars Reviewed 17 May 2012

This hotel is so horrible. It's like going to a 3rd world country. It is modernized (looks like Ikea inside), but you have to have the key in the wall to have electricity and they won't give you an extra key. So, if your roommate leaves, you have no electricity. It's cheap and it's embarrassing that an American chain name,... More

Was this review helpful? Yes
guinigi lucca, Meeting and Group Manager at BEST WESTERN Grand Hotel Guinigi, responded to this review
30 May 2012

Dear Mrs Rachel, thank you for taking the time to share with us your experience at our Hotel and I am sorry that your stay here did not meet your expectations. We are sure that any comments, either positive or negative, from our Clients are important to improve the quality of our Hotel. We usually use feedbacks to implement improvements... More

Mbeya, Tanzania
Top Contributor
51 reviews 51 reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 7 May 2012

This a pretty standard hotel. The food is sure nothing to write home about.

Was this review helpful? Yes
rome
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2012

Im staying in this moment to this hotel, during summer they offer some bikes to rent, because the hotel its situated 10 min.by car from city walls. the hotel is clean, efficent, the rooms are clean, the tv is an Lcd hanged on the wall of the room. in my room there's only shower hub. the only things not perfect... More

Was this review helpful? Yes
Kfar Saba, Israel
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 23 April 2012

Just what you expect of a Best Western hotel. Efficient, Clean and comfortable. We took a room for four, with our two teens and it was very comfortable for all of us. The location of the hotel was a bit disappointment for us, as it is not a walking distance from the old town. But since we were visiting off... More

Was this review helpful? Yes
Copenhagen, Denmark
Top Contributor
58 reviews 58 reviews
Reviews in 46 cities Reviews in 46 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 30 October 2011

Very good hotel with freindly staff and nice large rooms, easy to find. But if on holliday you need a car or do have to travel in taxi or bus into the fantastic town center Lucca. The rooms and hotel is modern and very clean. Restaurants does have very nice food and wine at very good prices and a staff... More

Was this review helpful? Yes
parisf
Senior Contributor
49 reviews 49 reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 18 October 2011

We stayed here as part of a tour package through Italy. It was quite a distance from the central part of Lucca, definitely not walkable and I don't believe that there was public transportation available. The hotel is nice but lacks the modern look of a new hotel, but everything is in working condition. Despite being hotel guests here, there... More

Was this review helpful? Yes
New Jersey
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 October 2011

Its a great hotel no two thoughts about it. But we booked the top of the line room, thats a suite with one king and 2 beds but on checking in we were asked for 50 Euros more for extra people and no where on the website does it say that and while booking it PRICELINE never mentions it but... More

Was this review helpful? Yes
Witney, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 September 2011

We booked our hotels through Holiday plus and really did not know what to expect as this was our first trip to italy and we do not speak italian. We had to book dinner and breakfast through the deal we bought. The staff were so helpful, our room was lovely - new, clean and we had a lovely view of... More

Was this review helpful? Yes
Farmington, Connecticut
Top Contributor
55 reviews 55 reviews
Reviews in 37 cities Reviews in 37 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

Location: Ideal for those driving to Lucca. It is on the via Romana, a short distance from town. From its website, I thought we would be able to walk to the walls but it is too far. The public shuttle bus stops right outside the hotel and is a 6-7 minute drive into the old walled city. It's too bad... More

Was this review helpful? Yes
Leeds,UK
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 September 2011

we moved here from a rural air con less property so i was in heaven. We had a family suite which was 2 bedrooms very modern,sheets changed and room cleaned every day which was a contrast from the last place. No nice views etc but practical and functional. It seems aimed at the business traveller due to the lack of... More

Was this review helpful? Yes

Travellers who viewed BEST WESTERN Grand Hotel Guinigi also viewed

San Luca Palace Hotel
4.5 of 5 stars 101 Reviews
Lucca, Province of Lucca
Show Prices ABS:HotelCheckRates-d942306?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Ilaria
4.5 of 5 stars 351 Reviews
Lucca, Province of Lucca
Show Prices ABS:HotelCheckRates-d232981?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Albergo Villa Marta
4.5 of 5 stars 204 Reviews
Lucca, Province of Lucca
Show Prices ABS:HotelCheckRates-d530810?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 65 hotels in Lucca, ranked by popularity »

Been to BEST WESTERN Grand Hotel Guinigi? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Grand Hotel Guinigi

  • Best Western Lucca
  • Lucca Best Western
Address: Via Romana 1247, I-55100 Lucca, Italy
Price range (per night):* S$144 - 233

Owners: What's your side of the story?

If you own or manage BEST WESTERN Grand Hotel Guinigi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN Grand Hotel Guinigi
Show the lowest price for this hotel (from our partners)
Show Prices