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All 57 Basel hotels »

Steinenschanze Stadthotel

3.0 of 5
Steinengraben 69, Basel CH - 4051, Switzerland (Formerly Minotel Steinenschanze)
Hotel amenities
Steinenschanze Stadthotel
Ranked #15 of 57 hotels in Basel
4.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    15
    12
    6
    1
    1
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 April 2012

Our weekend in Basel was full of superlatives and our stay at this hotel was no exception. From the welcome to the check out, we were made to feel comfortable and content. Our room was excellent, the breakfasts set us up for a great day and there was even a glass of wine in the afternoon. Recommended!

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review
25 May 2012

Dear guest! Thank you very much for taking your time to write such a kind review about our hotel. Our priority is to give our guests the best service possible, so they can enjoy the experience of staying with us. Besides the free drink at the garden and the breakfast included on every rate, we also offer free Wifi connection... More

cornwall
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

We cannot say enough about the great service provided by all staff members during our recent 4 day stay. Every issued was dealt with in a prompt and courteous manner to our complete statisfaction. The breakfast was the best ever encountered in our travels. Beware that the blue stall newsstand across the street will charge whatever he can for tourists...... More

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review
25 May 2012

Dear guest! Thank you very much for your kind review. Our staff is very happy about your great compliments. We constantly train them, to keep our service standard as high as possible. We also are very proud of our breakfast buffet, and we are really happy to read such good comments about it. We offer fresh seasonal products from the... More

London
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 20 March 2012

Nice hotel close to the Basel SBB station. Take the bus #30 (bus stop opposite the station) to the hotel (1 stop only). There is a small reception and very friendly and helpful receptionists. The "Basel card" is a good option (public transport is free with this card) however entrance to the most important museum is not included with this... More

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See 2 more reviews by Aragorn65 for Basel
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review
25 May 2012

Dear guest Thank you for taking your time to write a review about out hotel. Our central location, near to the city center and to most of Basel’s main attractions, is one of the reasons why tourists, families and also business people choose to stay with us. Other side, you nearly described all and each of the complimentary services we... More

Basingstoke, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 March 2012
2
people found this review helpful

We stayed for 4 nights during the Basel Fastnacht Carnival. We arrived early 10.30am and were able to check in straight away. The room was facing the main road which can be noisy and noticeable with the window open but it was clean and functional although the bed squeaked very badly every time you moved. The bathroom was tiny but... More

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review
12 March 2012

Dear guest Thank you very much for your kind review. We hope you enjoyed the Basler Fasnacht! During the 3 days of carnival, the city meets around the city center to celebrate day and night. Even with closed windows may be also in our hotel, a little bit noisy. But, we try to assure a quality sleep to our guest... More

Dunedin
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 January 2012

Really happy with our stay at this hotel in early November. Lovely reception staff (especially Eva who helped us with directions to the boat dock). A bonus was the free public transport in Basel if staying at hotels. It's very central, within walking distance from the train station and also the centre. Reasonably priced - 2 triple rooms for 460CHF... More

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review
12 March 2012

Dear guest Thank you very much for your kind review. We are pleased to read that you enjoyed the service of our staff. It is very important for us, to provide the best service we can to our guests. Our central location is one of the many reasons, why guests choose to spend their days in Basel at the Steinenschanze... More

Sydney
Senior Contributor
30 reviews 30 reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 11 October 2011

Instead of putting a chocolate on your pillow, it would be better to place some ear plugs there! The hotel is centrally located and if you had plenty to drink before, arrive late andleave early, I guess, it will work. But it is impossible to keep a window open as it faces the busiest street in Basel. There area couple... More

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review
5 November 2011

Dear Steinenschanze guest! Thank you very much for your review on Tripadvisor. We do use the feedback of our guests to try to improve our service and infrastructure, as far as it is possible. For us, even a negative review is always better than no review at all! As you mentioned, we also offer rooms facing the quiet garden, normally... More

Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 October 2011

The rather drab exterior hides a little gem of a hotel. Once inside the staff are exceptionally friendly and helpful; our rooms although very small were very functional. It was the little things that made a difference though such as the garden courtyard where we sat one afternoon with a drink, the free bus tickets handed out, and the bottle... More

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review
1 November 2011

Dear Steinenschanze guest! Thank you very much for your kind review. We as hotel always use any kind of feedback to improve the quality of our service. We are fully aware, that some of our rooms are smaller than the "standard" in other countries or categories. That is why we match this "disadvantage" with the best service possible and those... More

Amsterdam, Netherlands
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 29 July 2009

Check-in was very good with extremely friendly people. The rooms are nice and modern (recently refurbished?) with flatscreen TV's (which couldn't be watched from the bed in our first room). After staying one night in the noisy front room the staff moved us to a quiet room. This only had a (smaller than) Queen bed. We can't sleep on such... More

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Copenhagen, Denmark
Top Contributor
88 reviews 88 reviews
Reviews in 57 cities Reviews in 57 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 20 July 2009

Rember to get a room facing the garding as there construction work at the front of the hotel. But a very nice and welcomming hotel, good size room and comfy beds. Small bathroom, but thats ok. Good value for money. The breakfast is standard and the service wasnt great the 2 days we vere there. Bread was lacking although we... More

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Riyadh, Saudi Arabia
Senior Contributor
43 reviews 43 reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 9 June 2009

Very cozy hotel with really spacious rooms. I got luck and got a room with a HUGE balcony overseeing the back building! But enjoying great weather at the time. Modern furniture and very basic service. Not great food, restaurant and breakfast. The service is fine to good and the staff are welcoming and friendly. Good location across the street from... More

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Additional Information about Steinenschanze Stadthotel

  • Minotel Hotel Basel
  • Minotel Basel
  • Basel Minotel
Address: Steinengraben 69, Basel CH - 4051, Switzerland (Formerly Minotel Steinenschanze)
Price range (per night):* S$182 - 650

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Steinenschanze Stadthotel
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