We stayed at the hotel for 3 nights for a sporting event. It was very clean, comfortable and quiet. The service was great. The tram to the sports arena was just outside our hotel. Very convenient. Also, we very much enjoyed the breakfast buffet every morning.

The hotel is ok but nothing to brag about. The staff is ok, frankly a bit arrogant, but alright. But the worst of it is: there is a huge building site just outside (the new Basel Messe building). And it goes on for 24 HOURS. Right through the night, and we are talking about proper building noise. I did not... More

I stayed here with my daughter and son-in-law prior to a Viking River Cruise from Basel to Amsterdam. The location was perfect for taking a tram around the city. The hotel gives tram passes for your length of stay which is a plus. The no. 2 tram takes about 15 minutes to the main train station and has a stop... More

The Swissotel was very easy to get to, being right by the Messe with several trams routes stopping almost right outside. It’s only a short ride – about 5 minutes – across the river from the old town and 15 -20 minutes on foot, depending on your speed! Upon arrival, our reservation could not be found. I’m not sure whether... More

We have got a special discount for this hotel and therefore could afford this 5 star hotel for 2 nights during our stay in Basel. Pros: - Location is excellent, many tram lines go there. Tram #2 comes from the Central Train station. - We were given free bus pass for public transportation during our stay, which is nice -... More

Now I can nit-pick for Britain, as you might see from my other reviews, but try as I might I could find nothing at all with this hotel to fault. Here are two examples of brilliant customer service I received there: My PA had booked me into a single room, which, as I'm well over 6 feet tall wasn't great.... More

We stayed here for three nights as part of an official visit group in the first part of a Europe tour. The location, facilities, service and room quality were simply superb. The breakfast was very good. The visitor's travelpass given by the hotel made visiting around the city through the excellent tram and bus service very easy. Memorable stay.

The Swissotel Le Plaza in Basel is a very nice and conveniently located hotel. Book early, or in low-season and you can find very good prices. The sauna and hammam were very well appointed and the fitness room well equipped with complimentary fresh fruit and water. The location is perfect for a quick zip on the (free with the hotel... More

Comfortable room with a real queen bed (not two twins jammed together) and English language channels on the TV (a real plus for lonely, jet-lagged Americans!). Very clean and comfortable, no exterior noise. The famous European tea kettle was much appreciated. Room service for breakfast was prompt and courteous, food was good. Gym in the hotel was surprisingly spacious and... More