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Airport Hotel Basel

3.5 of 5
Flughafenstrasse 215, Basel 4050, Switzerland
Hotel amenities
Airport Hotel Basel
Ranked #13 of 56 hotels in Basel
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267 reviews from our community

    Trip type
Traveller rating
    106
    114
    32
    10
    5
Date Rating
Brussels, Belgium
1 review
3 of 5 stars Reviewed 17 May 2013 NEW

I stayed here on a business trip and expected business traveler level service, so this review is in that context. The room is clean and comfortable and the staff are friendly. The misses may be minor, but they add up. Automatic gel dispensers in the shower and at the sink never impress me. I'm not at the gym and expect... More

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Miami, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2013

I come here every year for the watch fair, it is the city's busiest week of the year. All hotels are booked months in advance and still at the Airport Hotel they treat you as if you were their one and only guest! Believe me, I'm a demanding one: I ask for extra hangers and I want the iron and... More

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airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review
3 May 2013

Dear Guest, thank you for your positive feedback. It`s nice to hear that you enjoyed your stay with us and the appreciation you are showing towards our services. Our promise to our guests is us always trying to go that extra mile and to satisfy almost any wish you have. I have passed over your comment to our Team. We... More

Windsor
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 April 2013

Stayed here for one night courtesy of B.A. Having been overbooked on flight. I have never opted to stay near an airport because I suppose I had a certain image of them so I wasn't really looking forward to my nights stay,however,I was pleasantly surprised by this hotel. The check in was very smooth and professional with all information about... More

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airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review
25 April 2013

Dear Guest, first of all we would like to thank you for taking the time to write your review.It`s a pleasure to hear that we could surprised you with our Airport Hotel. Regarding the early morning call, there must have been a misunderstanding. Our Reception is open 24 hours, which means our Wake up call service is 24 Hours. Perhaps... More

Falkirk, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 April 2013 via mobile

Stayed for 3 nights on business. Staff very friendly and helpful. Room spacious, good facilities and spotless. Surprising quiet for an hotel so close to the airport. Breakfast very good. Ate in for 2 nights at bar. Choice a bit limited but excellent quality and for Switzerland good value for money. Bus stops immediately outside the hotel and runs every... More

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See 4 more reviews by Ron28QC for Basel
airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review
25 April 2013

Dear Guest, thanks a lot for your positive feedback. Great to hear that you enjoyed the breakfast as well as the dinner at the bar. We are glad that you will recommend us. We are looking forward to welcoming you to our hotel in the near future! Dimitris Argirakis, Director More

S Wales
Top Contributor
167 reviews 167 reviews
154 hotel reviews
Reviews in 102 cities Reviews in 102 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 5 April 2013

Stayed one night on business booked via Hotels.com at what seemed to be the very reasonable rate of £107 excluding local taxes of CHF3. Main attractions were the free airport shuttle and proximity (walking distance) to my meeting location (client site). Shuttle worked well. Needs to be pre-ordered. Did this via email. Mistake not to inform them i had only... More

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airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review
11 April 2013

Dear Guest, Thanks for your comment. It is nice to hear that you enjoyed staying with us. We would be glad to welcome you as soon as possible! Dimitris Argirakis, Director Airport Hotel Basel More

New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 24 March 2013

For me, the only good things about this hotel is the proximity to the airport and the free shuttle to the office where I'm working for the week. The room was fairly large but not well taken care of. The bed is odd - two twin beds pushed together - although fairly comfortable. The furniture is scratched and worn. This... More

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airporthotelbasel1, Director at Airport Hotel Basel, responded to this review
28 March 2013

Dear Lisa Thanks for taking the time to write a review. We do regret, that you were not satisfied with you stay. Feedback like yours is important to us to improve our services and offers. However it would be very helpful to us, if you could contact us directly and inform us in which room you stayed in. We could... More

Luton
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 22 March 2013

Half way between the airport and the Basel centre, no evening restaurant apart from burger and chips at the bar. Rooms are clean and tidy and well serviced, however pillows are filled with cotten ball, very soft even when sleeping on two of them. Breakfast has improved and you can now access the full breakfast range. Free bus service to... More

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airporthotelbasel1, Director at Airport Hotel Basel, responded to this review
28 March 2013

Dear Meriva Thanks for your comment. It is nice to hear that you appreciated our free shuttle bus service to the airport and to downtown Basel, which is both reached within 5 – 10 minutes. During your next stay, please just ask for a firmer pillow which we offer upon request. Great, that you see the improvement of the breakfast... More

Frankfurt, Germany
1 review
4 of 5 stars Reviewed 22 March 2013

I stayed 4 nights. The hotel is close to airport and to Novartis Campus, which can be easily reached by Bus /Tram in approx. 15 min. Good service: free parking, friendly staff, clean rooms, free W-LAN. What may be is missing. e.g. for longer stays ( several days) a refridgerator in the rooms, and a tiny wardrobe. Bath/shower well equipped... More

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airporthotelbasel1, Director at Airport Hotel Basel, responded to this review
28 March 2013

Dear Hessie Thanks for staying with us for 4 nights and for taking the time to write your review. We are pleased, that you enjoyed your stay and our services. We are more than happy to share it with our staff. We would like to inform you, that we can provide you with a little refrigerator upon request during your... More

Hamburg, Germany
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 March 2013

The Hotel is quite new and has its own character. Recepzion, bar, Restaurant is all One Big room which makes it very lively. Since it is enough space you still feel very comfortable. Nice rooms, nice Service, will go there again when in Basel. Good price.

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airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review
11 April 2013

Dear Guest Thank you very much for taking time to write the review. We are glad that you feel comfortable with us and that you will come back to us if you are in Basel again. See you soon! Dimitris Argiakis, Director Airport Hotel Basel More

Copenhagen, Denmark
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 March 2013

I statyed one night while waiting for a early morning flight. I found the hotel staff very friendly and welcoming. The room was very clean and comfortable. Since I left early I had the quick-breakfast option (a croissant, a coffee, juice and a fruit) which I found was a good solution. Obviously, the location is not interesting, but for an... More

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airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review
11 April 2013

Dear Guest, Thank you very much for your comment. It is nice to hear that you enjoyed your stay, appreciated our friendliness as well as the free express breakfast. We are looking forward to welcome you in the future! Dimitris Argirakis, Director Airport Hotel Basel More

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Additional Information about Airport Hotel Basel

Also Known As:
Basel Airport Hotel
Address: Flughafenstrasse 215, Basel 4050, Switzerland
Region: Switzerland > Basel
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#8 Business Hotels in Basel
#14 Family Hotels in Basel
Price range (per night): S$156 - 329
Hotel Class:3.5 star (3.5*)
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Airport Hotel Basel
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