It always depends on WHO... people, people, people.... The Brasserie is on the top... but.. service depends on who's in charge.. Reception... up and down.. depends who's there... Concierge.. simply the best.. i know i'm repeating myself, but.. Old school the best. It's the face when you arrive.. a warm welcome, a smile, a helping hand.. a 'let me take... More

Great business hotel located across from Bern central train station. Excellent customer care service and very innovative business package bundling Internet + TV + locall calls + drinks under one fee. I wish other hotels could be as innovative

We returned to the Hotel Schweizerhof for the second time and were not disappointed. The room was great, the service impeccable (see my last review, nothing has changed). Since our last stay, the spa had opened and we were curious to find out how it was. The spa is very nice. It's not overly large, the hotel is not a... More

Just returned from a short stay at this hotel and can find nothing to fault it. My husband came out on business for 2 nights before I joined him for the weekend and he was equally as pleased with the service of the hotel: he has visited Bern on business before but this was his first visit to Hotel Schweizerhof.... More

Great hotel with impeccable service. Room is very nice, bathrooms fantastic, with Bulgari amenities. First stay here, will definitively come back!

Stayed there a couple of times now and still same perfect service as one would expect from a top address ! rooms are great, very functional, great styling. food is excellent specially the brasserie. but the best, as it always is, are the people ! call me old fashioned but i do appreciate quality service, starting from the brilliant doorman.... More

We had a great & enjoyable stay at the hotel. The location is perfect for a city trip to Bern and also for arrival with public transport. The hotel staff is very friendly and the service was excellent. Although they have no specific things to do for kids, they made it comfortable for the kids and were very happy to... More

Clearly one of the best hotels I have been to. Everything in room is well planned and the facilities and service is excellent. Centrally located to train & bus station.

Hotel Schweizerhof is a very excellent hotel and lives up to all it offers. Service is quality and very courteous giving you the very Personal Touch. Facilities are exquisite and you do real get a Royal Treatment. Truly Value for Money. Emmanuel