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Mercure Plaza Biel

4.0 of 5
40 Neumarktstrasse | Postfach 3376, Biel 2502, Switzerland
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Mercure Plaza Biel
Ranked #2 of 10 hotels in Biel
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119 reviews from our community

    Trip type
Traveller rating
    27
    62
    18
    9
    3
Date Rating
Basingstoke, United Kingdom
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 15 May 2013

I am in 2 minds writing this review. I am sure I would have given the hotel a better rating if I had had a better room. On arrival reception staff was friendly. Hotel has underground parking which is convenient (but spaces are very tight). Room was a nice size as was the bathroom. Unfortunately the view from my window... More

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Mercureplaza, Manager at Mercure Plaza Biel, responded to this review
21 May 2013

Dear customer, I first of all would like to thank you for having taken the time to share your recent experience at our hotel. Your comments are of a high value for us, as we consider them an important tool to help us maintaining or improving the quality of our services if needed. I am sorry to read about your... More

Nantes, France
Top Contributor
116 reviews 116 reviews
64 hotel reviews
Reviews in 77 cities Reviews in 77 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 30 March 2013

My initial review of the Mercure Plaza Biel, following my visit of March 2011, might have been a bit harsh (3 stars only). Since then, I have returned to the Mercure Plaza Biel 5 days in October 2012, and 2 days most recently in February 2013. The parking garage is still hard to access (need to double-park, run into the... More

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Mercureplaza, Directeur général at Mercure Plaza Biel, responded to this review
1 April 2013

Dear guest, I am really pleased to read your comments about our hotel. I would like to thank you first of all for your sincerity and transparency about your different stays in our establishment. We are working on our weaknesses that you mentioned and will share your comments with my team about our service. It's the heart of our mission... More

geneva, switz'd
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 16 March 2013

I was here overnight and found this a good price-quality ratio. The room I had was spacious as was the bathroom and the windows were very well soundproofed so I heard no noise from the road below. For a four star hotel I found it a bit shabby. However the price being closer to what one expects from a 3-star... More

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A TripAdvisor Member
5 of 5 stars Reviewed 8 February 2013

Of all the months I've spent on the road over the years this was one of the largest hotel /apartment rooms I've stayed in. Came with a full sized couch and a large kitchen. Typically the kitchen is just a small room with a hot plate and microwave, this one actually had a counter top. Unfortunately we arrived late and... More

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Review collected in partnership with Accorhotels.com

Taichung, Taiwan
1 review
5 of 5 stars Reviewed 20 December 2012

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Review collected in partnership with Accorhotels.com

A TripAdvisor Member
5 of 5 stars Reviewed 18 December 2012

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A TripAdvisor Member
4 of 5 stars Reviewed 19 July 2012

I was traveling by car around Swizerland between Bern, Luzern, Basel. I think the hotel is the best choice in the region due to a good cost/quality ratio. There is a cheep parking in the hotel that is very convenient for travelers.

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Review collected in partnership with Accorhotels.com

Holland
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 June 2012

We really loved this hotel as i was with my husband and 2 boys (7&3). The room for European standard is huge! The boys have their own beds and in the room we were in we had a little kitchen with everything you need. Shame we were there for only a night because if you were there for more nights... More

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madrid
Top Contributor
63 reviews 63 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 20 February 2012

An adequate hotel to take refuge during a snow storm, though not the place to write home about. The room was on the smaller side of average, service was ok though nothing special and breakfast was run of the mill. The price, however, was reasonable so for 120 CHF I'm not complaining, although I don't plan to return anytime soon.

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A TripAdvisor Member
4 of 5 stars Reviewed 8 February 2012

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Review collected in partnership with Accorhotels.com

 
 
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Additional Information about Mercure Plaza Biel

Also Known As:
Mercure Plaza Biel Hotel Biel
Mercure Plaza Biel Hotel
Accor Plaza Biel
Address: 40 Neumarktstrasse | Postfach 3376, Biel 2502, Switzerland
Phone Number:
Region: Switzerland > Biel
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#1 Best Value Hotels in Biel
#2 Business Hotels in Biel
#2 Luxury Hotels in Biel
Price range (per night): S$158 - 262
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Mercure Hotel Plaza Biel is situated in the middle of Biel, close to the pedestrian zone and the train station. This 4-star house of world class has 100 comfortable and airconditioned rooms and suites at your disposal and features all comfort. International and local dishes and wines are served in our Restaurant Barrique. A bar, a terrace and a fitness room with sauna are available too.Room facilities: Smoke detector, 220/240 V AC, flat screen, Satellite and cable TV, safe, telephone, free WiFi, RJ25 electrical socket, electric kettle with tea and coffee and air conditioningBathroom facilities:Bathtub or shower, hair dryer, make-up and magnifying mirror, guest amenities. ... more   less 
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Mercure Plaza Biel
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