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Four Seasons Hotel des Bergues Geneva

5.0 of 5
33 Quai des Bergues, Geneva 1201, Switzerland (Formerly Hotel des Bergues) (Saint-Gervais Les Bergues)
Hotel amenities
Four Seasons Hotel des Bergues Geneva
Ranked #2 of 104 hotels in Geneva
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189 reviews from our community

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    159
    24
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    1
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Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 19 June 2013 NEW via mobile

Excellent Excellent. Nothing to comment. Stayed for 2 nights. Not my first time. Excellent location angle Mont Blanc Bridge lake view. For me its the best in that location. Very Professional staff that care on details. Hotel Lobby Marvelous always with their fresh flowers, and a detail..A table with cookies , fruit juices coffee and tea in a corner .... More

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Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW

I went to the Hotel des Bergues last saturday for a morning coffee. First of all I asked to the lady at the front desk a few informations regarding room rates. The lady provided excellent service with all good informations and an understandable good english; as the concierge was on the phone she was able to give me good informations... More

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London, UK
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 June 2013

I stayed for only one night, and can only say good things about this hotel.The staff was professional and friendly, among the friendliest I have ever dealt with in a European hotel. Service was efficient and uncomplicated, and every question I had about the logistics of my stay was easily answered by the desk staff. It is a beautiful building... More

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FSGeneva, General Manager at Four Seasons Hotel des Bergues Geneva, responded to this review
13 June 2013

Dear London06, It was a great pleasure to read your positive review about your stay with us. Thank you for having taken the time to share it with other travellers. Regarding your comment about the shower facilities, the hotel being a classical property first opened in 1834 it is true that a small minority of our rooms do not feature... More

Dublin, Ireland
Top Contributor
63 reviews 63 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 6 June 2013

I stayed here for two weeks in May. The service was absolutely faultless. Certainly amongst the best that I have experienced anywhere in the world. The hotel is beautifully furnished and the rooms are very comfortable. Some rooms however, are smaller than others and you have to be careful about the type of room that you book. The room service... More

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See 6 more reviews by Greatelk for Geneva
Athens, Greece
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 May 2013

Clean hotel, perfect service, polite stuff, excellent restaurants, delicious food not far from the center ,you can go by foot 5-10 minutes social life around the hotel surrounded with cafeterias, watching the swans is beautiful also the fountain of Geneva what an excellent experience

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London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 29 May 2013

A classic hotel, in a great location. The staff were attentive, helpful and with excellent English! The lobby and restaurant (used for breakfast only on our visit) were great and the choice of food at breakfast extensive - all as would be expected from a hotel that presents a five-star image. BUT - our room. Well, it was large, in... More

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FSGeneva, General Manager at Four Seasons Hotel des Bergues Geneva, responded to this review
5 June 2013

Dear Janet C, We would like to thank you for having taken the time to write about your experience with us. We are sorry to hear about your disappointment regarding the rooms product, especially things that should have been working perfectly such as the curtains and the drain of your shower. The shower curtain is going to be eliminated in... More

Virginia, USA
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 29 May 2013

Old World elegance in the perfect location, where the Rhone River meets Lake Geneva. Short walk to downtown and to the old quarter of the city. Excellent traffic management in front of the hotel. As with all my experiences at various Four Seasons hotels throughout the world, the staff is 100 percent professional, courteous, and efficient. This is the highest... More

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See 2 more reviews by BobFV1 for Geneva
FSGeneva, General Manager at Four Seasons Hotel des Bergues Geneva, responded to this review
13 June 2013

Dear BobFV1, Thank you very much for your lovely review at TripAdvisor. We give the utmost importance to our guests comments. We hope we will have the opportunity to welcome you back soon to the Four Seasons Hotel des Bergues. Warm regards, José Silva More

south africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 May 2013

I picked the Fourseasons hotel since it was supposed to be the best - considering the high prices they charge it should have been the best experience in Geneva, but to the contrary. They were busy with hotel renovations during my stay (not that this should be my problem at any account - renovations should not impact me since I... More

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FSGeneva, Director of Rooms at Four Seasons Hotel des Bergues Geneva, responded to this review
29 May 2013

Dear Pierre8, We are concerned to learn that we were unable to meet the expectations of a comfortable accommodation and to offer you the quality of attention that Four Seasons is renowned for. We would like to reiterate our sincere apologies for the nuisance caused during such a sensitive time of pregnancy. We can assure you that we reviewed our... More

Chicago, Illinois
Top Contributor
78 reviews 78 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
205 helpful votes 205 helpful votes
5 of 5 stars Reviewed 26 May 2013

Stayed for four days with my wife at the end of a two week holiday and could not have been happier. Our room the Loft suite was well appointed and extremely comfortable, with some phenomenal views over the lake and the old town area. The amenities are top notch and the bedroom furnishings are exquisite. All the staff in the... More

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FSGeneva, General Manager at Four Seasons Hotel des Bergues Geneva, responded to this review
31 May 2013

Dear SEBESZ, What a pleasure to hear that we contributed to a happy end of your holiday. We hope both your wife and yourself will be able to be back soon to the Four Seasons Hotel des Bergues. Warm regards, JS More

New York
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 19 May 2013

Room was well appointed. Staff were very helpful and courteous at all times. Car service to and from airport was very efficient. Room service is very expensive. My room overlooked an inner courtyard and had a lot of noise from contractors working and the bins being emptied early mornings. I wore ear plugs most of the time to sleep. Also... More

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Additional Information about Four Seasons Hotel des Bergues Geneva

Also Known As:
4 Seasons Hotel Des Bergues Geneva
Four Seasons Geneva
Geneva Four Seasons
Address: 33 Quai des Bergues, Geneva 1201, Switzerland (Formerly Hotel des Bergues)
Region: Switzerland > Geneva > Saint-Gervais Les Bergues
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotels in Geneva
#1 Family Hotels in Geneva
#2 Business Hotels in Geneva
#2 Luxury Hotels in Geneva
Price range (per night): S$929 - 1,292
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Distinguished continental hotel with antiques, located 500 meters from Cornavin train station & 4.5 km from Geneva-Cointrin Arpt. ... more   less 
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