We stayed for 5 nights at the Art Deco Montana at the end of March this year. We had a choice of hotels down at the lake but we are glad we choose this one. We had a fantastic experience, the best in Europe. The decor is simple and modern but tasteful. We had a large spacious corner suite on...
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We have just returned home from a 3 night stay in Hotel Montana. We had a Lake view room, with balcony which was amazing, Our room was perfect, everything you needed, except for a bath robe, which we did ask for and they got us one straight away. Our only complaint was in the Restaurant. We had booked half board,...
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Dear guest
Thank you very much for your great feedback and we are very pleased, that you had a great stay in our hotel.
The view from our rooms, which are facing the lake and the mountains, is indescribably nice. We feel very sorry that we could not achieve your requirements in our restaurant and we apologize for that. We...
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Me and my family of five stayed for three nights at the Art Deco Montana Luzern last April. Switzerland was a part of our one month tour of Europe and the Mediterranean. We've stayed in other hotels, bed and breakfasts,a chalet, a manor and a Tuscan villa. Our communication with the reservations at Art Deco both on email and by...
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Dear guest
It was really nice to read such a nice feedback and we thank you, that you have written your impressions about your stay on TripAdvisor.
We really apologize for the happening in our Scala Restaurant. This is definitely not the Montana standard and most likely results out of a stressful situation. We hope we are able to prove...
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We upgraded to a lake-view room upon arrival at the Montana and was delighted by the magnificent view from our room (No 403) during our stay. The best we have had anywhere! We also enjoyed the excellent location being within walking distance to anything we wished for.
Dear guest
It is a pleasure for us to read, that you really enjoyed your stay in the Art Deco Hotel Montana and thank you for your great feedback on TripAdvisor.
The Hotel Montana is very close to all kind of tourist attractions in Lucerne. With our shortest funicular of the world you reach the waterside of the Lake Lucerne...
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I enjoyed my 2 night stay at the Montana. The room had all the usual amenities you would expect and was very comfrotable. The best view is at Breakfast when you look out right over the lake. Just stunning.
Dear guest
Thank you very much that you wrote your impressions about your stay in our hotel on TripAdvisor. It is very nice to see, that you really enjoyed your time with us.
As you already mentioned, the view from the Restaurant Scala is fantastic. You are also able to enjoy this great scenery from our Scala Terrace.
It would...
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Amazing view to the lake due to it's unique location. The service and the hotel staff was prompt, cordial and very helpful. Our room was spotless clean, but what surprised me the most was the amazing size of the bathroom. Haven't seen a bathroom of this size for a long long time :) I chose this hotel due to Tripadvisor's...
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Dear guest
Thank you very much for your great feedback on TripAdvisor and we hope you had a save journey back.
All our rooms have big bathrooms and from some you are even able to enjoy the great view to the lake and the mountains.
Our Penthouse Spa Suites are really unique and all of them have a private outdoor...
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We stayed in this property in 2008 in non lakeview room. We promised ourselves to stay in Lakeview room at an extra cost. It was like picture postcard. The location is very convenient and facilities were superb.. We had dinner one night and it was really good for our veg palate.If I visit lucer again I will stay here.
Dear hotel guest
Thank you very much for your great feedback on TripAdvisor and it is great, that you enjoyed your stay. Our chef, Johan Breedijk, pays a lot of attention to our vegetarian guest and the menu card changes every two months.
It would be great to welcome you again soon in our hotel.
Best regards
Sven Flory
Sales...
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This hotel is high up on the hillside and has great views over the lake and mountains. The food in the restaurant was very good but the service in the restaurant was lacking. The attitude of the waiter was impatient when we had trouble understanding the menu. Neither of us speak or read German and my husband is not native...
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Dear guest
Thank you very much for you honest evaluation and we feel very sorry, that you were not fully satisfied with our service.
We really apologize for the attitude of the waiter. This is really not Montana like. We have already informed our F&B Manager and he will go into the matter.
Also we have contacted our Housekeeping Manager...
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We stayed here one night. The room was slightly clinical, but great veiws of the lake. Huge bathroom with great shower and bath. Extremely disappointing hot chocolate in the hotel bar - I got a glass of tepid milk with a mediocre sachet of hot chocolate powder. What a disappointment for one of the great chocolate nations of the world....
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Dear guest
Thank you very much for your feedback on TripAdvisor and we love to hear, that you enjoyed your stay in our hotel. We totally understand your disappointment about the hot chocolate we served you and we have already informed our F&B Manager. Johan Breedijk and his team are very glad to hear, that you enjoyed his food so...
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My wife and I just spent three nights at the Montana. Switzerland is wonderful , but the Hotel is even better ! Great views , location and service is beyond any reasonable expectation. We will be back .
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