We arrived at around 11am and was given and early check-in.. The room was very huge for the 4 of us.. We are a couple with 2 young kids.. We loved the nespresso machine, complimentary fruits & bottled water.. My kids really love this hotel and rated this as their best hotel during our stay in Switzerland.. All the staff... More

1. I have booked the single bed room directly with the hotel website, so price was less than the other website (Expedia) offered. Other advantage of booking directly is, you will get the 20% reduction of food coupons to use in the Bolero restaurant. 2. The location is closer to Lucerne train station (not more than 7 mins to reach... More

We stayed two nights at the Hotel Cascada and had a great experience. We traveled to Lucerne by overnight train and arrived at around 9 in the morning. We anticipated that we would only be able to drop our bags off but were thrilled to find out that our room was ready and we could take a much needed nap... More

The location was perfect! Within walking distance to the train station and town. The staff, especially Bettina were very, very helpful! Free WIFI was a nice surprise! Free breakfast was incredible!!! The only complaint was that the bed was a bit hard.

We were welcomed by a very helpful and cheerful lady, managing the check-in process for our group of five within just a couple of minutes, including all relevant details on i.e. breakfast, parking etc. Very efficient. Our rooms were on the third and fourth floor, all of them had only just recently been completely renovated. Although both the room and... More

My wife and I just got back from two nights at the Cascada in Lucerne. We picked it mainly on its price, location to the train station (which we arrived and departed by), and it's reasonably good reviews here on TA. The walk from the train station only took 8-10min walking with rollerboard suitcases and backpacks. The hotel is just... More

Great hotel, great service! Daniela at the reception was very nice and accommodating. The food (specially the veal!) at Bolero restaurant was delicious, and residents get 20% off. Buffet breakfast was really good quality.

I stayed here one night as a part of a business trip. I had a single room which was quite small, but the lovely design and the spotlessly clean bathroom made me forget about the size of the room. I really liked the idea of the rooms got their names after swiss waterfalls, and they decorated the rooms with the... More

Conveniently close to railway station. Staff all smiles. Breakfast eggs made to order.. very fresh. The restaurant in which the breakfast is served (spanish/ latino style food) is also very nice for lunch/dinner. Entry to the sports club right across the street can be purchased at discounted rate from the hotel reception. Rooms not special in any way, but no... More