I stayed here for a night and had a wonderful experience here. The front desk staff was very helpful and guided me for the rest of my trip. The room , though small, was neat and clean. Had free wifi, which is always a plus. The hotel is situated near to the train station which helped us a lot. I... More

We stayed here for four nights while exploring Switzerland and chose this hotel based on the reviews and the location. We had a great stay here, the hotel was clean and modern, staff were excellent, and breakfast was included with a good selection of food. We also had dinner one night at the restaurant and that food is still in... More

This was close to a perfect hotel experience for us. The front desk staff was so friendly and helpful, the room was very clean and comfortable, and a very good location. My wife mentioned when we checked in that our 20th anniversary was in a couple days, and when we returned to our room that afternoon there were flower petals... More

We have just returned from 2 nights with friends here. We persuaded them to stay with us as we are big Marriott fans, have several Marriott timeshares and always use Marriott on city breaks. We would echo all the positive comments below but unfortunately, for the first time ever, we had a poor experience. Having left our room before 9am... More

Just 3 minutes walk away from central train station, and also 3 minutes to famous old bridge, 5-7 minutes to old town. Location is great for city visitors. Mini Toblerone's at the reception as a welcoming made especially my wife happy. We've stayed in a standard room, furniture and decoration was new and enough. Lucerne old city painting on the... More

Renaissance Lucerne Hotel is a high quality hotel within walking distance from the train station. The staff is very friendly and helpful. We asked for early check-in and our room was ready when we arrived at noon. The staff provided us with maps and directions for our site seeing plans. Our room was clean, quiet and very comfortable. It is... More

Location was great. Walking distance to train station and attractions. The room is exactly what you see in the photos. Its on the small side just like most hotels in Europe. The bed is really comfortable. Reception was really helpful n friendly. Great bar downstairs. Good value I would say. I was told by the reception that its the smallest... More

We arrived in Luzern in the pouring rain without hotel reservations. We secured a good price through lastminute.com, and as we walked into the hotel the staff welcomed us as if we were old friends before we even said, Hello." Now THAT impressed us, and spoke volumes about the wonderful customer service that we enjoyed throughout our stay. The hotel... More

Even though it is a branded hotel but it is better to name it as boutique hotel. The lobby is quite small. There is a need to walk a stair (a few steps) before you can reach the room after taking the elevator. It may be a challeague if you have a big lugguage with you. The bed is comfortable... More