The location of this hotel could not be better and having a river view room was delightful. I also concur with all recent reviews on accommodation and service. I would recommend arriving at the hotel reception door via the cobbled square, Kapellplatz, to avoid narrow alleys and some steps from the quayside. From railway station cross the bridge, then from... More

We had a change of plan have to book a last minute room in Lucerne. Googled on tripadvisor and found good reviews that suited our budget! We came by the back alley as we completely missed the high signage of the hotel while crossing the bridge from train station to the hotel! It was only when we headed for dinner... More

The excellent location covers all. 1) Location Everytime when i travel, i will chose the most convienent location for myself to move around. Well, the location is excellent which just along the river and have a great view of chapel bridge. When i have the breakfast, you will have a wonderful view of Snow mountain.That's really relax. And you can... More

Choose this hotel because it's just a stone throw away from Chapel Bridge. About 10 mins walk from the station. However we got to drag our luggage one round to the back of the hotel to enter. This certainty do not sound logical as the front of the hotel is for the restaurant. Hotel is very basic and breakfast was... More

Right on the river bank at the confluence of Lake Lucerne at the foot of the historic Kapellbridge this hotel is in the perfect spot in old downtown Lucerne to explore this wonderful town in the midst of the Alps. Very friendly and helpful staff. Our room was right under the roof with a great view of the river, the... More

The hotel location is very good. We had a few bags and we able to walk from the train station very easily. Our room was average, with a decent sized bathroom. It was clean & comfortable. Our view was of the old town, which means you get to look at a wall about 30 feet away! The breakfast was the... More

Location cannot be faulted, easy walk from train and bus stations. We opted for a river view, which was fabulous. Room was basic and there was some improvements needed with regards to servicing the rooms. Building work was imminent and so all of the carpets in the hallways and staircases were covered with sheeting- there was a notice apolgising for... More

Lucerne is one of my favorite cities and this hotel was a nice place to stay. Only had a few nights there, but my room overlooked the famous wooden Chapel bridge. The room itself was nothing spectacular, but it was clean, comfortable and sufficient. The hotel is close (walking distance) to the train station and is in Old Town (which... More

Great place to stop over for a night, the rooms looking south give you an early morning breathtaking sight, the wooden Kapellbrücke upfront, the modern KKL building and train station just behind, and in the distance the snow-covered Alps. Spacious rooms and facilities, clean, tea/coffee making equipment, nice fresh breakfast. Very quiet but for the morning church bells (on Sundays).