Great hotel with a great view! Very expensive-but everything in Switzerland is! Staff was great and very attentive to our needs. We were just off a river cruise and this hotel gave us everything we needed!!

My wife and I stayed at this hotel for 2 nights during a tour of Europe, and found it to be an excellent choice. Upon our arrival before 12:00, we were informed at reception that early check-in was not allowed, and that we had to return later in the afternoon. We respected their policy and took the opportunity to visit... More

We stayed in this hotel for 2 nights in May, 2013. The location of this hotel was great--by the Lucerne Lake, quiet area, walking distance to all major touring sites, eating & shopping areas. Hotel accommodation was good--delicious breakfast buffet, specious & clean room for two, and comfortable bed. And the hotel staff was helpful & friendly. For example, they... More

This lovely hotel is by the train station and short walking distance from Old Town. The room is modern and efficient. The breakfast buffet is very satisfying. Dinner is quiet but menu limited. The conference center level gives access to the internet. Clean and quiet!

Checked in one week ago in an Executive Business Class room with beautiful lake and ugly train yard views. Chose this hotel for it's air conditioned rooms. Can't understand how there was not one comfortable chair let alone a sofa or second chair in the large room but bed was comfortable and service good. Breakfast was very average and poorly... More

We stayed here with a cruise group. We much prefer boutique hotels to large chains. The rooms are 'sleek' vs old world charm - that is not a bad thing it's just a 'what is my taste' thing. As has been said by others, we found the frosted glass bathroom not to our taste. The staff is extremely friendly and... More

We used this hotel when we took a Viking River Cruise. The hotel is near the railway station, not that you are aware, also near the lake for the cruises. The rooms are comfortable and clean, the breakfast is good but very busy and you need to get down early. If I went back to Lucerne again I would use... More

We were put here by Viking River Cruises after our river cruise. What a GREAT recommendation. First the hotel....excellent and helpful staff, modern rooms, very spacious, very clean. The location is perfect. Location.....Right next door to the train station, but don't let that scare you. It's a beautiful part of town and you hear nothing from the station. Everything else... More

The rooms are good and the lobby is impressive. The restaurant in the hotel provides a very good spread in the breakfast. The staff are also very co- operative. The only drawback with this hotel is that it is situated on the other side of the city although very near to the railway station. The hotel is away from the... More