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All 22 Interlaken hotels »

Carlton Europe

3.0 of 5
Hoeheweg 94 | (Villa Europe and Minotel Carlton merged), 3800, Switzerland
Hotel amenities
Carlton Europe
Ranked #11 of 22 hotels in Interlaken
4.0 of 5 stars 89 Reviews
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89 reviews from our community

Traveller rating
    23
    44
    15
    7
    0
See reviews for
Families
18
 
Couples
33
 
Solo
3
 
Business
6
 
What travellers say
  • Friendly and helpful(4)
  • Evening meals(4)
  • First nights(3)
  • Front Office(3)
Date Rating
Walterville, OR
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 April 2012
1
person found this review helpful

My wife and I stayed at the Hotel Carlton during Easter. The staff was very friendly and helpful during our stay. The bathroom was newly renovated and the room was large and clean. The only negative was the bed, which was too firm. The breakfast buffet was good enough.

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See 2 more reviews by Gasspasser for Interlaken
faridabad
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 March 2012
2
people found this review helpful

The best thing about this hotel is its location. Its 10 mins walking from Interlaken OST railway station. Rooms are big and comfortable. Its a private residence being converted to a hotel. Bathroom is small. We stayed here for 3 nights and throughout we didnt face any problem. Morning Buffet Breakfast is average. Overall, Good Hotel with excellent location

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Doha, Qatar
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 26 March 2012
2
people found this review helpful

I stayed here for two nights (March 21-23) with my wife, we both were very happy with the location and service. The rooms are economic standard . Our room had a nice view of the mountain covered with snow and with large shower. The hotel is just near Interlakan train station which made . The rate was well priced (CHF155per... More

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saudi Arabia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 February 2012
1
person found this review helpful

i stayed in room no. 463 in the 4th floor & the floor made from wood but it is not fixed properly & it was too noisy when i walk on it & it is noisy & bothering the person who stays in the room below this room in the third floor , thanks for ur care .

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Bangalore, India
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 December 2011

I got the best room I think. We had a large balcony overlooking the Mountain and railway station. I could reach the hotel in 3 minutes by walk from Interlaken OST station. The room was spacious and breakfast was good. Compared to my experience in Zurich & Luzern I felt 300 CHF is little expensive for a room night.The Hotel... More

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See 2 more reviews by SumanMukhopadhyay for Interlaken
Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

It was an average hotel. I would not say it was bad but after staying at Crystal St.Moritz your expectations definitely go up. There were flies in the room. The amenities were basic. The experience was OK. The only relief was Shalimar Restaurant in the vicinity which gave us access to Indian food. Also the location was good. The hotel... More

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Dominik Naglitsch, Leiter Front Office at Carlton Europe, responded to this review
1 December 2011

Dear Sunnydinghra We thank you very much for your honesty and your assessment at TripAdvisor. We are very sorry that we couldn`t achieve your expectations. At the moment we are doing a soft renovation in most of our rooms, so that we can improve our amenities. Despite of all, we would be very grateful to welcome you at the Carlton-Europe... More

Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 25 November 2011
1
person found this review helpful

My husband and me had stayed at this Hotel in October , 2011 on our honeymoon. It was our last leg of the journey , however we had the worst experience of the all the places / hotels visited. Our room was gloomy and there were flies to welcome us. After having informed the front desk to about the flies... More

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Dominik Naglitsch, Leiter Front Office at Carlton Europe, responded to this review
1 December 2011

Dear Ms Shivani We thank you very much for your honesty. Obviously there was a misunderstanding between our staff and you. We are very sorry, that you haven`t experienced your stay as expected. At the moment we are doing a soft renovation in most of our rooms, so that we can upgrade our standard. Despite all of this, we are... More

Preston, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 October 2011

I stay in many hotels in Europe but I find Carlton Europe as a very warm welcome very nice staff and always have a smile for you in the breakfast area and room service. The rooms are very clean and lots of cumfort plenty of space . You have free internet at the front desk,and the staff on the front... More

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See 2 more reviews by chriswasp for Interlaken
Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 24 September 2011
1
person found this review helpful

We stayed here 2 nights and found that room was like military barrack. The furniture is of poorest quality, curtains are cheap. Very small balcony with very cheap aluminium chair. Front office staff were unfriendly. They could not even provide a simple adapter for your camera / mobile chargers. Hotel had charged almost CHF200 per room night and what we... More

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Dominik Naglitsch, Leiter Front Office at Carlton Europe, responded to this review
3 October 2011

Dear Mr. Rajandani, thank you very much for rating us on tripadvisor.com. First of all we really want to apologize for all the inconveniences you had during your stay at our hotel. Feedbacks like yours help us to understand that we have to continue to improve our services continously. We are sorry that you got the impression that guests are... More

London, Canada
Top Contributor
67 reviews 67 reviews
Reviews in 30 cities Reviews in 30 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 14 July 2011

The Carton Europe is an elegantly classic hotel from a time past, about a century old. It veritably screams history and refined leisure. Each room has its own surprises. We came as part of a tour group, and by luck of the draw we were assigned to a spacious top-floor romantically-gabled corner Jacuzzi room with a canopied queen-size bed. Antiques... More

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Additional Information about Carlton Europe

  • Carlton Europe Hotel Interlaken
  • Carlton Europe Interlaken
Address: Hoeheweg 94 | (Villa Europe and Minotel Carlton merged), 3800, Switzerland
Price range (per night):* S$212 - 342

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