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The Omnia, Zermatt Reviews

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Auf dem Fels, Zermatt 3920, Switzerland
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The Omnia
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Ranked #7 of 115 hotels in Zermatt
5.0 of 5 stars 188 Reviews
Travellers' Choice award winner Travellers' Choice® 2013 Winner Top | Luxury | Best Service
Most recent review
“Superb in every way”
5 of 5 stars Reviewed 30 May 2013
terka05 New York City, New York
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188 reviews from our community

Traveller rating
    169
    10
    5
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Families
32
 
Couples
125
 
Solo
7
 
Business
2
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
New York City, New York
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Superb in every way”
5 of 5 stars Reviewed 30 May 2013

This hotel is very unique experience located on the top of the mountain reached by the inside mountain elevator. So you end up on the top of Zermatt with incredible views but still right in the middle of pedestrian zone taking down the elevator. The staff is very helpful and proffesional from the minute you check in with glass of... More

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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Wonderful”
5 of 5 stars Reviewed 18 April 2013

Best hotel in a fantastic location. We have been many times. The service is always reserved but excellent. Food is lovely - breakfast is a treat. The rooms are big and very clean and well decorated - all v modern. The hot tub is made of black granite and has the most stunning view, and the flower steam room is... More

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George
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Family Service”
5 of 5 stars Reviewed 13 April 2013

Staff are well trained, anticipate you needs and then exceed them. A pool to die for as well, baked my wife a birthday cake. Twice. The ride up the tunnel and lift is also interesting. Restaurant excellent, but difficult to get bookings.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Omnia - genius in every way”
5 of 5 stars Reviewed 21 March 2013 via mobile

Setting aside for the moment that this hotel is spectacular to look at and is classed as very modern by the locals, I would predict that this is the traditional Swiss/Zermatt hotel of the future. The quality of everything hits the right note for the wife and I. The food is to die for, so are the drinks, but it... More

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PhilippeClarinval, Manager at The Omnia, responded to this review
23 March 2013

Dear Mr Swallows Thank you very much for your kind review. You are actually spot on because I could just read out loud your comments about the colleagues to potential candidates at a presentation at a reknown Swiss Hotel School. I am so pleased that you got the feeling of family, because that is exactly what we live by. Having... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“A real experience”
5 of 5 stars Reviewed 19 March 2013

Returned from The Omnia on Mar 7th after a 5 night stay. It is as good if not better than all the previous reviews, I can't recommend it highly enough! From the welcome to the goodbye all the staff were first class. The hotel has been fully and accurately described in previous posts and everything they say is "spot on",... More

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PhilippeClarinval, Manager at The Omnia, responded to this review
23 March 2013

Dear Martyn What a nice review! Thank you so much! We all hope that you are feeling better by now and that you keep good memories of Zermatt despite your injury. I would also like to thank you for your kind comments about the design of the Mountain Lodge; coming from an Architect, this really is an honor. It would... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Modernist mountain lodge”
4 of 5 stars Reviewed 16 March 2013

We thoroughly enjoyed The Omnia and Zermatt. Choosing an ultra modern boutique hotel instead of the usual Alpine lodge was a big decision but it paid off. The decor is stunning and the views spectacular. Breakfast is elegant and delicious and the spa, with its Matterhorn view from the jacuzzi, a one off. We would highly recommend this hotel and... More

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PhilippeClarinval, Manager at The Omnia, responded to this review
19 March 2013

Dear James B I am very happy that your "bold" decision paid off! Indeed the design by Ali Tayar is not comparable to the other hotels in Zermatt. All, our guests love the granite stone, oak woods, the overall design and we do everything we can to keep it in mint condition. It would be a great pleasure to welcome... More

Ottawa, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Best in Zermatt!”
5 of 5 stars Reviewed 11 February 2013

The Omnia hotel, I have to say is one of my favourite hotels to stay at! This hotel is close to ski/snowboard hills, sight seeing landmarks, great souvenir shops and fantastic restaurants (although "The Omnia Hotel" is one of the top rated places to eat). The dining room is amazing and the food presentation is unbelievable! The staff are willing... More

Was this review helpful? Yes 1
PhilippeClarinval, Manager at The Omnia, responded to this review
19 March 2013

Dear guest I am so happy that you loved The Omnia and I love your review! Thank you so much, we have all been thrilled to read and to share it. We are looking forward to welcoming you again soon. Best wishes yours sincerely Philippe Clarinval Managing Director Ph.clarinval@the-omnia.com More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Stunning Hotel Stunning Setting”
5 of 5 stars Reviewed 10 February 2013

We loved this hotel. Everything about it is faultless. The architectural and interior design is truly beautiful, the hotel snuggles into the hills surrounding Zermatt. A good amount of steel and glass has been used, the hotel is ultra modern but still manages to have a cosy feel. The service is top notch and nothing is too much trouble for... More

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Lucerne, Switzerland
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Simply wonderful”
5 of 5 stars Reviewed 18 January 2013

Zermatt is a busy though lovely place. You will forget all the tourists etc once you enter The Omnia through its tunnel in the rock. This hidden boutique place few steps from the 'High Street' offers first class luxury with great service. We adored its privacy and the fact the everything from bottom to top is hand-selected and just fine.... More

Was this review helpful? Yes 1
PhilippeClarinval, Geschäftsführer at The Omnia, responded to this review
1 February 2013

Dear Norm 268 Thank you very much for your kind comments. The privacy is certainly one of the aspects that our guests value most nect to the infrastructure and the service. I am very happy that you have enjoyed your stay with us. Could you tell me more about the perception of the service? I would love to know where... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
“Crazy good!!!!!!!!!!!!!!!!!!!!”
5 of 5 stars Reviewed 28 November 2012

We have stayed at many beautiful hotels around the world. Zermatt iself is a magical mystical setting. Th simple elegance of the hotel with its world class staff made this vacation unforgettable. We had the most perfect view of the Matterhorn from our room which was incredible. The staff was most eager to accomodate any request that we had.They made... More

Was this review helpful? Yes 1
PhilippeClarinval, Manager at The Omnia, responded to this review
5 December 2012

Dear Member of Tripadvisor Thank you so much for your kind words and your compliments. I think you have really captured the essence of what we are and what we do. We all endeavour to provide this kind of service so that you feel at home. I am also most pleased to read that you have enjoyed the cuisine. Michelin... More

 
 
The Omnia
The Omnia
5.0 of 5 stars 188 reviews
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Additional Information about The Omnia

Also Known As:
The Omnia Hotel Zermatt
The Omnia Hotel
Omnia Zermatt
Address: Auf dem Fels, Zermatt 3920, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Zermatt
#11 Family Hotels in Zermatt
Price range (per night): S$411 - 716
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The Omnia
Auf dem Fels
Zermatt 3920
Switzerland
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