Max Julen, the owner of the hotel, is deviant and unethical, to say the least. We reserved this hotel through TripAdvisor, to celebrate our anniversary at a wonderful place, counting on the few previous positive reviews. When we arrived we were given a room overlooking a cemetary and had no ability to change rooms on the first night because we... More

"pros": - Location close to the ski lift/bus and decent restaurants "cons": - 1/2 rooms face Matterhorn, the rest face the cemetery - Our stay was ok but nothing great. We stayed at a ski resort with great service in Chamonix before coming to Zermatt, so we expected at least good service and were a bit disappointed with Beau Rivage... More

Last August, I decided to check off the number 1 item on my "bucket list: "go to Zermatt for the month of December." Because I'm a slightly physically-handicapped senior, single traveler, I wanted to stay in a small hotel or B & B that: was moderately priced in their "high" season," close to the business area, contained a restaurant with... More

We would stay here again in the junior suite. Well worth the extra money because the view was spectacular. We could view the mountain from our jacuzzi tub! We had a great time hiking in the area. Food in the restaurant was quite good.

It was a lovely experience staying in this small hotel. The staff were friendly and helpful. They picked us up and dropped us back at the train station. The room was a suite with a view of the matterhorn. We are a family of five so we had a double bed, sofa double bed and closet single bed in the... More

This place is an absolute gem in a town where there are plenty of places to stay. When you arrive in Zermatt via train (no cars are allowed in town), free transfer in the hotel’s electric car is provided or if you’d like you could walk to the hotel as well (approximately 5-10 minutes). The hotel has a rustic charm... More

Let's start with the good thing. The location of the hotel is great. You have the ski bus in front of the door and you are a in walking distance to the Bahnhofstrasse. The food in the evening is also good (esp. Chateaubriand). However there are a some things that were very disappointing for us. Most of all, this is... More

Conveniently located small hotel near centre of village about 100 metres down towards river from Church Square and Elsie's Bar. Hotel is quiet with friendly staff and owners. There is a small bar off the reception area. The rooms are clean and modern with en suite. Linen change daily. The restaurant is excellent, serving a good breakfast and really good... More

Owned and run by Max Julen (1984 gold medallist) and his charming wife. Modern clean and well equipped rooms of good size . Handy ski room with ski bus stop right outside and 3 minutes to lifts. A few minutes easy walk into centre of village and all facilities. Well equipped wellness centre - Sauna,Turkish Bath, Exercise equipment etc etc... More