We stayed for two nights as part of a Swiss rail tour. The hotel is quite small and quaint though the rooms are adequate in size. There is no restaurant at the hotel (other than the breakfast room) so you need to go out to eat; not a problem as there are numerous places to eat within a few minutes... More

Location of the Hotel is tucked away. If you have a heavy suitcase then it will be a problem. Heating was a problem and the Lady manning the Hotel herself didn't know how to operate it. Next day we were told that it runs automatically, which showed that they actually didn't know how to operate it. Secondly ..they said the... More

Sarazena is conveniently located right near the train station. Schelepping our suitcases was not a problem at all and honestly less than 3 minute walk! I was a little concerned with the construction around the hotel as we arrived-- it has not been a problem at all. Our first morning we looked out and clear skies and THERE WAS THE... More

The Sarazena is a very good value for Zermatt and it is in a good location. I wasn't disappointed to stay here again. I am a little concerned about all the construction going on in Zermatt, but the Sarazena is still in a very good location and the rooms and bathrooms are some of the best I have ever experienced.... More

This hotel was excellent. Very clean and so close to both train stations. Walking distance to everyething. The internet didn't work in the room but there was an excellent comfortable lounge just off the lobby and the internet worked well from there. There is also a bar in the lounge so you can enjoy a drink while you are sitting.... More

This hotel was booked as part of a travel agents itinerary so you never know quite what you are going to get. Our of all our hotels this one was the biggest let down. Not so much for the actual hotel itself as that was clean, tidy and standard accommodation. However it was tucked in an alley way surrounded by... More

The hotel is the best hotel I have stayed with in my 10 days holiday in Switzerland. I have been to five hotels in different places in the country and though located in a busy tourists town, Hotel Sarazena is the most reasonably priced (read: cheapest) among the hotels I have stayed in but the BEST of the lot. Full... More

We arrived pretty late at night into the train station but we found the Hotel Sarazena pretty easily. The lady at the reception was helpful in telling us where we could get food and what to expect in the morning for our breakfast. She was helpful in telling us more about the town of Zermatt and was happy to answer... More

I was first a bit concerned about the location of the hotel, as it seemed really close to the Gornergrat station. It is indeed very closed to the station, however it was not a problem at all as our room was well soundproofed. The view over the station is the only inconvenient, but I would recommend this hotel because it... More