I booked this hotel on expedia because it seem like a good location for a decent price. But when we got there, the guy at the front desk said they canceled our resvo (for no reason) and emailed us couple days ago (which I didn't receive). The guy offered us another hotel 30 min away from Zurich (we have to... More

The room rate is cheap as far as Zurich goes. Tiny Room, and strong smell of cheap after shave. My bathroom did not have a shower. The breakfast is in the adjacent Thai Restaurant, and is very disappointing, and in fact not worth bothering with - use the Starbucks just 10 steps away for a better start to your day.... More

The smell of stale food and toilets was disgusting. We were charged more than it said on board - extremely overpriced Room was behind the reception desk One towel and two tiny soaps was all that was provided in bathroom - crack in sink and mould in shower Single duvet on double bed thrown sideways so our feet stuck out... More

We were not kindly received - not welcoming at all. We were forced to pay by card immediately on arrival - otherwise they would have cancelled our confirmed booking for three nights. We suggested payment by cash the day after arrival but were denied. We had breakfast at the hotel the first morning. Not even the bread was acceptable. The... More

This hotel gave us the worst experience ever. We booked this hotel via booking.com. When checked in, the receptionist demanded additional 25 Euro to pay for an upgrade room because the room we booked was sold out. We had a long arguement and after spending AUS$300 on the phone call to booking.com, nothing was resolved. When I returned to the... More

I recently stayed at this hotel while in town for a friends wedding. At first I was extremely impressed with the location, but soon shortly after that seemed of less and less importance due to the fact of the overall smell of this hotel. There is an indian restaurant right underneath this hotel, and all the rooms and the hotel... More

I arrived in Zurich via air for a 4-day trip in early Dec without any hotel booking. Tried to do some internet booking at the airport but it failed. In the end I used the Tourist Information Centre at the Zurich Main Station (free service). Upon checking, only 2 hotels were available for 3 consecutive nights. One was a 4*... More

I travelled to Zurich in Nov 09 and to had to stay one night in this hotel due to some flight delay. Here it goes, I reach the hotel no one at reception, though a phone number is there call him up and there comes someone to attend. Limited credit cards accepted. Room had old fashioned feeling, first impression not... More

This hotel is in a great location - BUT it has problems. . . . The receptionist is also the caretaker, waitress and general EVERYTHING. She does everything here and treats the guests as if they are in her home. . . she will walk into your room without knocking. . . tell you to leave so she can clean... More