Dear noname36, First of all we would like to thank you for your recent stay at the Baur au Lac and for having taken the time share your thoughts on tripadvisor. Your feedback is extremely important to us and allows us to continually monitor and improve our product and services. We are sorry to hear about the difficulties you experienced... More

Dear Culturetraveller12, Thank you for taking the time to share your recent ‘Baur au Lac experience’ with us. We really appreciate that you took the time to record your experience and are delighted to hear that we were able to fulfil your expectations regarding staff and details as well as the location of the hotel. Your recommendation about the newly... More

Dear LeopoldZuleone, Thank you for your wonderful review on your recent stay at the Baur au Lac. We sincerely appreciate your feedback and are delighted that especially the central location, the interior design of the suites and the meals and wine at our restaurant Rive Gauche were to your liking. Being considered as one of the best hotels of the... More

Dear WashingtonTraveler21, Thank you very much for sharing your insightful comments about your stay at the Baur au Lac. We are thrilled to learn that you thoroughly enjoyed your time with us and especially appreciated our service, the location of the hotel and the restaurant. Your kind words about the genuine warmth of our staff make us very proud. It... More

Dear NjTravel_hound, Thank you very much for choosing the Baur au Lac for your stay in Zurich. We are delighted that you thoroughly enjoyed your time with us and especially appreciated our under floor heating in the bathroom as well as the general quality of the hotel. It was a pleasure to have you as our guest and we truly... More

Dear David_R_Silva Thank you very much for having chosen the Baur au Lac for your accommodation in Zurich and for sharing your views about the hotel on tripadvisor. We are delighted to read that you had an enjoyable time during your stay and that you particularly appreciated our location, our services and the Baur au Lac wine shop. We have... More

Dear Stefanos K Thank you very much for sharing your “Baur au Lac experience” with the TripAdvisor community. We really appreciate that you took the time to express your views in such a detailed way and are delighted to read that especially the New Year’s Eve celebration and the interior design of the hotel rooms as well as the restaurant... More

Dear Phenompilot Thank you very much for sharing your valuable thoughts about your recent stay on TripAdvisor. We are delighted to read that you enjoyed your time spent with us and that you regard the Baur au Lac as one of your favourite hotels. Your kind words are very much appreciated. We are happy that we were able to exceed... More

Dear issibni Thank you very much for your wonderful comments. We are thrilled to learn that you thoroughly enjoyed your time with us and that we were able to meet your expectations. We have shared your feedback with the team members, for whom it will be a tremendous source of inspiration. Thank you very much for having chosen to stay... More