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Sheraton Zurich Neues Schloss Hotel

4.0 of 5
Stockerstrasse 17, Zurich 8002, Switzerland
Hotel amenities
Sheraton Zurich Neues Schloss Hotel
Ranked #41 of 123 hotels in Zurich
4.0 of 5 stars 145 Reviews
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145 reviews from our community

    Trip type
Traveller rating
    40
    57
    36
    7
    5
Date Rating
Vienna, Austria
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

We stayed at the Sheraton for 3 nights during a business trip. Rooms are not the biggest but comfortable. The beds are absolutely great! It's a bit disappointing that you still have to pay for the internet in the room. But if you need to check your Emails or something theres a business center in the lobby which is complimentary.... More

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London, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 21 May 2012

A very comfortable hotel, where we were welcomed warmly at check-in and offered discounted breakfast rates, which we decided against due to the cost. We stayed two nights and our executive room with balcony was very large, clean and comfortable. As requested our room was very quiet; we heard nothing of other guests and had a good nights sleep. The... More

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Ronald Gangfuss, Director of Sales at Sheraton Zurich Neues Schloss Hotel, responded to this review
23 May 2012

Dear Infomaniac_1, Thank you for your positive review! We are happy to read that you had a wonderful stay at the Sheraton Zürich Neue Schloss Hotel. Despite of being a city hotel, you are right, the rooms comprise of a generous size, just right for a city break in this 60-room boutique hotel. With pre-paid and non-refundable rates, which are... More

Stuttgart, Germany
Top Contributor
53 reviews 53 reviews
Reviews in 39 cities Reviews in 39 cities
182 helpful votes 182 helpful votes
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

I booked this room via points and expected to be given a room on a low floor, twin beds instead of a king sized bed, etc. I WAS WRONG. I arrived late where I received a warm welcome at reception incl. an explanation of the hotel and the amenities. I was rewarded with a large standard room on the 4... More

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Ronald Gangfuss, Director of Sales at Sheraton Zurich Neues Schloss Hotel, responded to this review
15 May 2012

Dear VfB 1893 Thank you very much for exceptional review! We are very pleased to read that you enjoyed your stay with us. We put a lot of emphasis on the convenience and comfort for our guest and provide them with as much it as possible. We are looking forward to welcoming you again soon to the Sheraton Zurich Neues... More

Geneva, Switzerland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 30 April 2012

I stayed here with a friend in late April 2012. Two nights. The room was pleasant and very clean and modern. The hotel staff were friendly and helpful. My only criticism is that the free wifi signal in the lobby was too weak. This hotel isn't cheap but nothing is in Zurich. All in all, I would say it was... More

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Ronald Gangfuss, General Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review
9 May 2012

Vielen Dank für Ihre gute Bewertung auf Tripadvisor. Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns im... More

Barrington, Rhode Island
Contributor
19 reviews 19 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 27 April 2012

The pictures don't do the hotel justice. It is near the lake and the street that it's located on is a mix of residential (beautiful architecture) and business (modern Swiss architecture). The rooms are very spacious, clean and the balcony is a huge plus. I think the pictures really don't do this place justice, I found this comparable in comfort... More

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Ronald Gangfuss, General Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review
9 May 2012

Wow - vielen Dank für das Kompliment! Seit der Renovierung von 2009, strahlt das Sheraton Zürich Neues Schloss Hotel tatsächlich... More

London, England
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 26 April 2012

I have stayed at thie hotel a few times. In fact I travel to Zurich evry week, so I know how expensive hotels are and I also know about the lamentable service that is offered in some of these places. The Sheraton is convieniently located at Stockerstrasse, near the hip shops, bars and restaurants. It even overlook the Hyatt (before... More

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See 5 more reviews by ATraveller01 for Zurich
Ronald Gangfuss, Director of Sales at Sheraton Zurich Neues Schloss Hotel, responded to this review
9 May 2012

Dear ATraveller01, thank you for your review. We are pleased to read that you enjoyed your stay for the majority of your criteria selected. We are afraid that there were certain aspects of your expectations which we could not fulfill. We will review them in our next team meeting and thank you for your input. Kind regards, Christina Roesle More

Halifax
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 April 2012

This hotel is fine, but it is the sort of hotel that could be anywhere. Generic decor, boring lobby. The restaurant was fine for breakfast. The concierge/desk clerk only had one restaurant recomendation, and that was the Movenpick around the corner. And the desk clerk ("The only inefficient person in Switzerland") misdirected us to the Alte Stadt, was constantly confused... More

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London
Top Contributor
54 reviews 54 reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 17 April 2012
1
person found this review helpful

I have stayed here numerous times of the last couple of years. The Hotel has undergone a needed refurbishment in 2009 and has turned out rather nice, with warm, nutral colours and up to date furnishings. I stayed in an Executive Room which was very comfortable, good size with a very nice modern bathroom. I am not a big fan... More

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See 3 more reviews by STEPDI for Zurich
Sao Paulo
Top Contributor
69 reviews 69 reviews
Reviews in 22 cities Reviews in 22 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

ARRIVAL: Zurich is a medium city with a very cosmopolitan ambience, but to be able to enjoy it then it's much better to be near to the city centre because surroundings are too residential, still the very city center has mostly overpriced hotels, in Sheraton Neues Schloss I found the balanced solution, it is a 5min walk to the main... More

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See 3 more reviews by rodolfo3200 for Zurich
NYC
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 April 2012

I was very impressed by the Sheraton Neues Schloss, having decided to stay there with my wife and two children because the necessary Starwood points seemed fair given how exorbitantly priced Zurich hotels are and because of its convenient location. Well, the location was even better than I had realized, adjacent to the lakefront, seven minutes from the flagship Sprungli... More

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See 2 more reviews by undertone for Zurich

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Additional Information about Sheraton Zurich Neues Schloss Hotel

  • Sheraton zürich
  • Sheraton Zurich
  • zürich Sheraton
Address: Stockerstrasse 17, Zurich 8002, Switzerland
Price range (per night):* S$333 - 591

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Sheraton Zurich Neues Schloss Hotel
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