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BEST WESTERN Hotel Montana

3.0 of 5
Konradstrasse 39, Zurich 8005, Switzerland
Hotel amenities
BEST WESTERN Hotel Montana
Ranked #64 of 123 hotels in Zurich
3.5 of 5 stars 189 Reviews
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189 reviews from our community

Traveller rating
    20
    104
    46
    11
    7
See reviews for
Families
27
 
Couples
63
 
Solo
27
 
Business
26
 
What travellers say
  • Train station(17)
  • Very good(6)
  • Min walk(4)
  • Would definitely stay(4)
  • Rooms are small(3)
Date Rating
Paris, France
Senior Contributor
25 reviews 25 reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

Overall, I had a nice one-night stay at this hotel. The receptionist was very friendly and answered all my questions concerning train info, nearby restaurants, wifi, etc. The room itself was a fair size (and was actually big given mid-priced Zurich hotel standards). It was very clean, and the bed and linen were very comfy. I stay from Sat to... More

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Zurich, Switzerland
1 review
1 of 5 stars Reviewed 13 May 2012

I am currently staying at Best Western Montana Zurich. This is probably the worst ever Hotel I have stayed in all my hotel stays worldwide so far. After a late check in, there was just one man handling the whole hotel so he could not do anything that we requested ,something as little as an extra towel. Next the reception... More

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Bazeer Casim-Morell, Manager at BEST WESTERN Hotel Montana, responded to this review
25 May 2012

Dear Mr Saumya_Shandilya, we are very sorry to hear about your unpleasant experience at our hotel. This is definitely not our standard and your comment will certainly help us improve our services further. On the other hand, we are receiving many comments about our friendly and helpful staff. We now must make sure that the services at night are on... More

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Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 11 May 2012

I just completed a 1 night stay in Best Western Montana, Zurich and I feel compelled to make a review. I am a very frequent business traveller and my work and habits entitle me to premium travel facilities such as 5 star hotels etc. The issue is that most of my trips are done on very short noitce which is... More

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Bazeer Casim-Morell, Manager at BEST WESTERN Hotel Montana, responded to this review
25 May 2012

Dear FrequentBizTraveler1, thank your very much for staying with us and for your nice comments about the Best Western Hotel Montana. We hope we can welcome you again in the not too distant future. Yours sincerely, Daniel Zygmunt General Manager More

Lugano
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2012

Not expensive for Zurich standards, free wi-fi in the room, handy location very close to main railway station. Rooms clean, not luxury but adequate, nice interiors and good service. They accomodated my whole family (two adults, one kid and one baby) in one large room, cradle included at no extra cost. Breakfast served up to 11:00 on Sundays is another... More

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See 4 more reviews by CittdelMondo for Zurich
Doha, Qatar
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 26 March 2012

We stayed here for a night (March 24-25) with my wife. The hotel is close to the main train station with easy access to any part of Zurich/Swiss/Europe. There are few tour operators close by the hotel, which makes the hotel convenient for tourists. Breakfast was very decent considered to European standards. Rooms and shower we got were reasonably large... More

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Bazeer Casim-Morell, Manager at BEST WESTERN Hotel Montana, responded to this review
6 April 2012

Dear Mr. Aji, thank you very much for your feedback about your stay at the Best Western Hotel Montana. We are glad to hear that you have mainly enjoyed your stay and we have taken good note of your comments. Just a quick explanation in regards to the pets. Switzerland is a rather pet friendly country and it is common... More

Accra, Ghana
Top Contributor
75 reviews 75 reviews
Reviews in 37 cities Reviews in 37 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 18 March 2012
1
person found this review helpful

I stayed at the Best Western Hotel Montana for one night in February 2012, arriving on Saturday morning from Rome, and checking out the following Sunday evening. Every now and then, you can find a hotel that is quite good, and not over $150-200 a night, and I think BWHM fits this category. I think I paid around $100 a... More

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Bangkok
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 March 2012

The location was great right near the main train station, but without any noise or concerns about safety. Good buffet breakfast and room was clean although smallish, but not smaller than most rooms encountered in Europe in major cities. Rate was OK for services and the staff were helpful and friendly. Free WiFi was useful.

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Melbourne, Victoria, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

booked this hotel for two occasions and the experience of booking process and responsiveness of this hotel and its reception staff has been terrible, such has been the experience that I am cancelling the second booking

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Bazeer Casim-Morell, Manager at BEST WESTERN Hotel Montana, responded to this review
20 February 2012

Dear Mrs. H, we are very sorry to hear about your unpleasant experience and we are very concerned about your comments in regards to our booking process. In order to make improvements, it would be great if you could let us know more details about the problems you have encountered. Please write to me directly: d.zygmunt@hotelmontana.ch Thank you! Daniel Zygmunt... More

Bangalore, India
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

We booked this hotel for one night for 3 persons. When we entered the room way past midnight there was only one king bed. The room was so small, there was no place to keep another cot. Too much of furniture kept in such a small room that wherever we moved, we would hit a chair or a table. Despite... More

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Bazeer Casim-Morell, Manager at BEST WESTERN Hotel Montana, responded to this review
20 February 2012

Dear Sir, thank you for your comments. Yes it is true that some of our rooms are too small for 3 guests, but some rooms are big enough to fit an extra bed. In order for us to make improvements, please provide me with more details of your booking by sending an e-mail to d.zygmunt@hotelmontana.ch Thank you and best regards,... More

ottawa
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 January 2012

my sister and I stayed at this hotel in October...we chose it because it was close to the train station..it is clean...breakfast was served in a quaint little french bistro attached to the hotel...fab breakfast.....rooms are small but very nice..handy to have a safe in the room...shower only but modern with beautiful soaps supplied...got the feeling that this hotel was... More

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Additional Information about BEST WESTERN Hotel Montana

  • Best Western Montana
  • Best Western zürich
  • Best Western Zurich
  • zürich Best Western
  • Hotel Montana Zurich
Address: Konradstrasse 39, Zurich 8005, Switzerland
Price range (per night):* S$219 - 330

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