We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alden Suite Hotel Splugenschloss Zurich

avatar-imageavatar-imageavatar-image
Traveller (227)
Dining (18)
Room & Suite (15)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#65 of 141 hotels in Zurich
Location
Cleanliness
Service
Value

Alden Suite Hotel Splügenschloss Zurich is an excellent choice for travellers visiting Zurich, offering a romantic environment alongside many helpful amenities designed to enhance your stay.

You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and air conditioning, and you can stay connected during your stay as Alden Suite Hotel Splügenschloss Zurich offers guests free wifi.

The hotel features 24 hour front desk, room service, and a concierge. Plus, Alden Suite Hotel Splügenschloss Zurich offers a hot tub and an on-site restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, there is paid private parking available on-site.

Given the close proximity of popular landmarks, such as Church of Our Lady (Fraumunster) (0.5 mi) and St. Peterskirche (0.6 mi), guests of Alden Suite Hotel Splügenschloss Zurich can easily experience some of Zurich's most well known attractions.

During your visit, be sure to check out one of Zurich's popular crab restaurants such as Brasserie Lipp and Fork & Bottle, all a short distance from Alden Suite Hotel Splügenschloss Zurich.

Plus, during your trip, don’t forget to check out some of the popular gardens, such as Botanical Garden (Botanischer Garten) and Arboretum.

Enjoy your stay in Zurich!

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Meeting rooms
Massage
Street parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Car hire
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family

Location

Spluegenstrasse 2, Zurich 8002 Switzerland
Name/address in local language
Alden Suite Hotel Splügenschloss Zurich
369Reviews2Q+A34Room tips
Traveller rating
  • 258
  • 69
  • 15
  • 9
  • 18
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Deb F wrote a review Oct 2023
Brisbane, Australia159 contributions62 helpful votes
Stayed at this hotel twice. In between visits they kindly looked after our bags whilst we went to St Moritz. A very charming European hotel with lots of space in the rooms. We stayed in a larger room which had a separate lounge room. Very well priced for Zurich where absolutely everything is expensive. The staff were amazing. Don’t take this comment lightly as they were all truly exceptional. I have never experienced this homely welcome anywhere else. It really makes your stay away from home so much better. Would definitely stay again and promote to others. Well done team at Alden you should be very proud of yourselves. Please never change
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
jeanbworldtraveller wrote a review Aug 2023
Luxembourg145 contributions359 helpful votes
It seems this hotel outsources their housekeeping to an outside company, which probably makes sense. That being said, their teams do not work well at all. The rooms in this hotel are not as clean as they should be. Floors are regularly dirty. Dust is found everywhere. The general hygiene is quite bad, and not only not up to 5 star standards but definitely very low by all swiss standards. I have stayed here many times before and it has always been the same problem. In the past the hotel was much cheaper, but now that prices are easily over 600 francs per night and up to 1,000 francs per night, it's just unacceptable.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
avatar-image
A Engeler wrote a review Aug 2023
Ayia Napa, Cyprus60 contributions23 helpful votes
Beautiful hotel, but is no longer a 5* The aircon broke and I almost died of heat. Absolutely unacceptable. They haven't even got a fan that you can borrow at reception There is no restaurant apart from breakfast and the TV does not connect to the internet. Staff just said they had no idea how to fix it. 5* hotels should have at least room service, as advertised. It used to have a Michelin chef, but no more Staff are lovely, but they can't do much to help with everything broken that ruined our stay. So hot, 🥵 it truly lost its appeal. This is from a guest who lives in Cyprus, where it's currently 45 degrees, and yet I've been hotter here than at home. I leave tomorrow and absolutely can't wait to leave. Avoid at all costs!
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Don't go, there are so many better hotels in the area
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Ken1776 wrote a review Jun 2023
Staten Island, New York123 contributions112 helpful votes
Older but exceptional hotel in Zurich Enge, with about twenty-two suites. Ten to fifteen minute walk from Zurich Old Town. We had a fantastic suite - very large bedroom, huge living room with a dining table, and two bathrooms. Very pleasant staff, too. An excellent value, all things considered.
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Jalloul N wrote a review May 2023
1 contribution1 helpful vote
. Dirty socks found in the room when I checked in ( from the previous guest) . Upon checking I noticed that they blocked more than what they put in the system and told me . After a long discussion I discoverd that they swiped the card (2) times without telling me. . Instead of making the refund and confirming properly, they kept on saying that we see the money but its not in the orther system. . Everytime I had to explain the situation from scratch to the front office ( instead of putting a note). . What an unpleasant experience to deal with these guys !!!
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Steve S wrote a review Jan 2023
Palm Springs, California1677 contributions391 helpful votes
+1
The Alden Suite Hotel is a fabulous place to stay in Zurich. In a quiet area that is very close to the lake and the old town. The staff were very friendly and helpful. The room was large with a nice sitting area and large bathroom. One of the highlights was the amazing breakfast. A large menu of main course options and a buffet with delicious pastries and fresh fruit. The room was so comfortable that we spent more time relaxing and recovering from long walks than usual. Again, the staff were very personable and helped make this an excellent experience.
Read more
Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Sue D wrote a review Oct 2022
Kings Park, New York157 contributions98 helpful votes
My husband and I stayed for 2 nights, our room was very comfortable and spacious. I liked that it had 2 bathrooms! Also, the location was great, easy to get into town. The staff was very friendly and pleasant to deal with. Would definitely recommend this hotel.
Read more
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Mohammad A wrote a review Jun 2022
Dubai, United Arab Emirates154 contributions23 helpful votes
+1
I had 3 nights in this hotel last summer. The location is very good near to the lake and a walking distance from the shopping area. The staff are very friendly and helpfull. The room was spacious and clean with a nice design. It has also a view to the courtyard. Recommend hotel in Zurich downtown.
Read more
Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Jens N wrote a review Jun 2021
Lahr, Germany404 contributions109 helpful votes
+1
Compliments 2 all the team ! Top friendly and polite service .amazing rooms , top price , I would say one of the best in Zürich . Restaurant in hotel also perfect . And the price it's real more then ok. We will come back soon. The rooms very big and nice design and very clean .
Read more
Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Pascal Rhyner, General Manager at Alden Suite Hotel Splügenschloss Zurich
Responded 20 Jul 2021
Dear Jensn2014 One of the best in Zurich! Wow...thank you so much for your great review of our ALDEN. It was a pleasure to welcome you and we hope to see you very soon again. Best regards Pascal Rhyner General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ruth wrote a review Jun 2021
Cambridge, United Kingdom66 contributions58 helpful votes
We enjoyed a wonderful stay. The front desk staff were friendly and warm and helped us with additional requests for forgotten items and sourcing a specific restaurant reservation. In our room we had a hand written card and beautiful macaroons to greet us. The location was excellent for accessing the lake and the main shopping and restaurant area of Zurich. They even met our request to take breakfast outside in the sunshine. It was so incredibly refreshing to experience such fantastic warmth and service in Switzerland - as a resident here it is something I have not always found and yet hugely appreciate. I will definitely be back, and thank the staff that made our stay so lovely.
Read more
Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Pascal Rhyner, General Manager at Alden Suite Hotel Splügenschloss Zurich
Responded 20 Jul 2021
Dear RKD87 Thank you so much for your great review of our ALDEN. We are very happy that you have liked your stay with us and looking forward to welcome you very soon again. Best regards Pascal Rhyner General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Zurich area.
PRICE RANGE
S$527 - S$688 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alden hotel zürich
FORMERLY KNOWN AS
Alden Luxury Suite Hotel Zurich
LOCATION
SwitzerlandCanton of ZurichZurichEnge
NUMBER OF ROOMS
22
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

ALDEN SUITE HOTEL SPLUGENSCHLOSS ZURICH: UPDATED 2023 Reviews, Price Comparison and 258 Photos (Switzerland) - Tripadvisor

Frequently Asked Questions about Alden Suite Hotel Splügenschloss Zurich
Which popular attractions are close to Alden Suite Hotel Splügenschloss Zurich?
Nearby attractions include Maurice de Mauriac (0.3 km), FIFA Museum (0.2 km), and Seebad Enge (0.4 km).
What are some of the property amenities at Alden Suite Hotel Splügenschloss Zurich?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Alden Suite Hotel Splügenschloss Zurich?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Alden Suite Hotel Splügenschloss Zurich?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Alden Suite Hotel Splügenschloss Zurich?
Yes, paid private parking on-site and street parking are available to guests.
What are some restaurants close to Alden Suite Hotel Splügenschloss Zurich?
Conveniently located restaurants include Vees Bistro - Thai Food, Parkhuus, and Le Rendez-vous.
Does Alden Suite Hotel Splügenschloss Zurich have airport transportation?
Yes, Alden Suite Hotel Splügenschloss Zurich offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alden Suite Hotel Splügenschloss Zurich?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Alden Suite Hotel Splügenschloss Zurich?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Alden Suite Hotel Splügenschloss Zurich offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.