The room was clean and rather compact. I like the pillow menu, I requested for a support pillow and it was sent to me within a few minutes, Breakfast was very good.
The only negative thing was that Wi-Fi was not provided free. I purchased the internet usage at CHF9.90 for an hour, which could only be used on one...
More
Dear guest
Thank you very much for your valuable feedback. You seem to have enjoyed your stay, but I would like to apologize for the housekeeping service you have received. As you have said yourself, this is not Swissôtel standard and I am truly sorry that this has happened to you. Please rest assured that this is a rare occasion...
More
I stayed here with work in 2010 and really enjoyed my stay. The food in the restaurant was delicious and the breakfasts were good too. My room was a quirky shape but had a fantastic view of the city. Also liked the pillow menu.
But far and away the best thing about this stay was the swimming pool on the...
More
Dear guest
Thank you for your positive feedback. it is great to hear that you liked the views of the room and that you had a chance to overlook Zurich from our pool area. If you are in need of a relaxing day again, we would be more than happy to welcome you back.
Best wishes,
Torsten
More
we were happy with room ( connecting room for kid ) but it was a little suffocating as rooms did not have enough ventilation and wndows dont open much. the offer was not clear and we thought it was including breakfast but wasnt....evn wi-fi was no included but they gave us free wi-fi later. the staff was helpful. location was...
More
Dear guest
Thank you very much for your feedback. I am sorry that there were some troubles regarding your room and some confusion regarding the rate and what is included. However, I am happy that everything could be solved and that you enjoyed your overall stay.
Sunny greetigs from Zurich,
Carmen
More
Impeccable, super efficient Reception and Guest Services always with a ready smile (danke mein damen und herren!), great rooms, very nice restaurant again with very efficient and helpful wait staff.
Dear guest
I really appreciate your positive comment and I am happy to read that you enjoyed the hotel as well as the restaurant and that our staff put a smile on your face. You are welcome to come back any time - starting next week we will open our restaurant terrace, so another test is awaiting you.
Sunny greetings...
More
It was good to stay at this hotel. It's only a walking distance to Metro station, a lot of food stall and a mall just along the corner. Very near to airport. You can take the mrt - Oerlikon and it's just one stop to airport. It's also few stop to Zurich HB. I booked the swiss advantage and this...
More
Dear guest
Thank you for providing us with your feedback. It is great that you liked the location of the hotel and that you had a great view from the 27th floor. I hope you also had time to swim a few laps in our infinity pool.
Best greetings to Singapore,
Torsten
More
Excellent hotel....beautiful rooms, pool, spa the bed was so comfy...I would stay at this hotel again it had the quality of a Sofitel Hotel and the staff were very helpful and nice and spoke English well.The room service was also excellent from the restaurant downstairs. It wasn't right in Zurich though only 2 stops on the train which was across...
More
Dear guest
Thank you for your comment. Your stay with us seems to be what you have expected and it is nice to know that you liked your visit. It would be nice to welcome you back one day.
Greetings to Brisbane,
Carmen
More
Excellent ,thats how i would like to describe my last stay at the Swissotel Zurich where i have stayed many times before too and you can read my earlier reviews too .This time too i stayed in a Suite on the 28th Floor corner,which was really very comfortable and the service was again even better which just compels me to...
More
Reviewed 1 July 2009
Reviewed 30 May 2011
Reviewed 15 July 2010
Reviewed 28 October 2011
Dear guest
I would like to thank you for your feedback about your recent stay in Zurich. Your comment regarding the waffles is valuable and we have already discussed this issue with our kitchen. I am happy that you had a great stay with us and that Jenny left a memorable impression on your mind. We are looking forward to...
More
We found this hotel on the internet because dogs were accepted and we travel with our pet.
We liked the attention to details with a welcoming card and the friendly gesture of asking what special request we had on booking.
The service was excellent and the room very clean with great views. The only complaint was the stuffiness of the...
More
Dear guest
Thank you for taking the time to share your experience. You obviously enjoyed your stay and if you are in Zurichagain and are looking for a pet-friendly hotel, you know where to find us.
Best wishes,
Torsten
More
Thanks to tripadvicer memeber who have recommanded this hotel. I had Fantastic three day stay at The SWISSOTEL last week.
Every member of the staff at SWISSOTEL were fantastic and so courteous. The front desk staffs were very very professional and will do everything to insure customer fully satisfied. Even they will advice you where to go and print for...
More
Dear guest
Thank you very much for the great feedback you have provided. It is wonderful that you enjoyed all of our amenites and it makes me happy to read that you recommend our hotel and plan to be back with your wife. I am looking forward to your next visit.
Sunny greetings from Zurich,
Torsten
More
the hotel is very comfortably located next yo a train station called "oerlikon", which is served by direct trains from the airport and the city center. everything i experienced in the hotel itself- the friendly and helpfull reception staff, the comfortable, spacious room with a view of the city and the surrounding mountains, the fantastic breakfast, and the quiet respectable...
More
Dear guest
I am very glad that you enjoyed your stay with us and I would like to thank you for this feedback.
Sunny greetings to Tel Aviv
Torsten
More
If you own or manage Swissotel Zurich, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
634 Reviews
289 Reviews
191 Reviews
