OK, it's said to be a five star hotel. Rooms were very very dated and tired, although clean. Good location. However, service was a major let down. I queued for ages to check in, and when I got to the front of the queue on two occasions two different receptionists walked away as I approached the counter without acknowledging me.... More

I stayed here for the recent European Society of Pediatric Otolaryngology meeting. While it is in a great central location, I was less than satisfied with the customer service at the front desk. I stood there for a while and listened to numerous upset people about everytihng from their room to the fact that the taxi that they ordered never... More

Paid over 100 EUR for internet that was so bad it was loosing connections every couple of minutes (trying to sell a online service, this looks very unprofessional when the internet service is not working properly). Also were told by their staff we would not be charged for breakfirst since we were working at that time. Upon checkout they charged... More

I have stayed at this hotel on a few occasions and always found the staff friendly and the hotel a comfortable place to stay. A great location right next to Dam Square.

My husband and I were fortunate enough to check into this hotel after leaving the terrible Hotel de Paris (see review). This NH hotel has two sections, the older part, and a newer part. We stayed in the newer part and could not fault it. Clean, ultra modern, large king size bed, and really good facilities. Without exception the staff... More

I do appreciate the way how the Krasnapolsky's Staff managed my concerns and, I still remember the delicious chocolate - made by the chef in the hall - at Easter. Unforgettable experience! Once we will return!

Location - Right in the heart of Amsterdam and only a 5 mins walk from Central Station. Check-in and check-out - Efficient staff and good service Room - I had one of the recently re-furbished rooms off elevator 5. It was a small room, but had everything I needed and perfect for a business trip. Very comfortable bed and reasonable... More

We travelled to Amsterdam for a long weekend with my husband, 6 year old twin boys and 21 year old daughter. We stayed in adjoining rooms at the Krasnapolsky because of its wonderful location. We booked the rooftop suite and adjoining room. From booking to departure the experience was wonderful. Although they had no kids menu the chef said they... More

Just spent two days in NH Krasnapolsky. The hotel was apparently rebuilt many times (the interiors of the hotel have a bit complicated layout), but no wonder the main building is more than 100 years old. My room was located in the "Amsterdam Wing", which is a separate (and quite new) building, divided from the main building by a little... More