I stayed here in March 2012 in a single room (202) but in a party of 9 (3 adults , 6 teenagers). The single room was okay nothing special (two of the lights didn't work) half of the window was obscured by a brick wall ! so no nice view. The public rooms were not staffed during our stay (no... More

Lonely Planet describes this as a luxury boutique hotel. I think that may be more of a description of what this hotel would like to be, not what it actually is. Location is very good, but the hotel itself is not particularly special. What they've done is taken a couple of canal-side houses and cobbled them together in a somewhat... More

We stayed for one night at this hotel, having visited it some years ago. Location was obviously still beautiful - it's not moved, so that was no surprise. Delft is such a picturesque town, and full of atmosphere, and the location of this hotel really couldn't be much better. Security is very good - almost too good. It's a bit... More

Good facilites, old Dutch atmosphere, but negligant and not properly trained staff: 1.) The receptionist refused to take action (call the manager by phone) when the WiFi broke down in the evening - creating difficulties in my work. 2.) Another receptionist sent false accusations to my client, who booked the room for me, to cover the mistake he made. That... More

This is a review of the Ark Hotel's apartments, across the road from the main hotel. We rented one of The Ark Hotel's apartments for a 5 day stay in Delft. When we booked, they couldn't send us photos for the apartments, so we went by the reviews and photos of the main hotel on this website. In short, it's... More

Hi I would recommed this hotel anyday. The service was great and the staff nice. They are not very friendly but I guess, most people on business appreciate the distant from other folk (including staff). My room (No1) was great. It was spacious and clean. The Bathroom was large and clean. Having heard about most european hotels I had presumed... More

I arrived to this hotel at the evening time and left my visa card as a booking confirmation. They blocked the whole amount immediately (and it is ok, it is always like this). Next morning I have paid by my debit card and left this place. After 3 days I found out thet they charged me 2 times - from... More

The rooms are clean, spacious and the bathrooms are also clean and functional. The bed was nice and firm. There is a buffet breakfast including a cooked breakfast: pancakes, bacon, scrambled egg, sausages, baked beans and tomatoes - lovely, when most Continental hotels serve Continental breakfasts only. We dropped some chocolate on the white sheets one evening and the next... More

We made reservations based on the reviews. First i thought that we would only be there one night but since our plans were disrupted by the volcano we changed to 2 nights. The first night special on line was $90 euros - a fair price. When i added a second night it jumped to 145 euros. When we got to... More