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Bastion Hotel Rotterdam/Rhoon

3.0 of 5
Driemanssteeweg 5 | Hoek Groene Kruisweg, Rotterdam 3084 CA, The Netherlands
Hotel amenities
Bastion Hotel Rotterdam/Rhoon
Ranked #33 of 50 hotels in Rotterdam
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21 reviews from our community

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Traveller rating
    1
    8
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    5
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Date Rating
Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 30 April 2013 via mobile

Stayed on business and due to a mix up (not the hotels fault) found myself here. I must also point out that smoking is allowed in parts of this hotel and I really can't stand smoke. 2 things 1. Despite being in a non smoking room I could smell smoke in the bathroom 2. The bed was awful, single about... More

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See 2 more reviews by Derek M for Rotterdam
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review
7 May 2013

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More

Surfers Paradise, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 April 2013

We booked this hotel as it was close to where we were working, but the thought of staying here for weeks was impossible. We ended up finding a cheaper and 100x nicer short term apartment in central rotterdam. Bastion Hotel rooms and restaurant were not up to the cleanliness I would have expected (ie. empty wrappers in room, dirty table... More

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Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review
11 April 2013

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies, With kind... More

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Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 11 March 2013

Stayed at the Bastion as a trial as its nearer to work and less expensive than my usual hotel in Rotterdam. Room was clean but basic. Only single beds available which makes it a little uncomfortable for me but the restaurant food was good (again basic steak etc) and the breakfast the normal stuff for Rotterdam (bread, meat and chocolate)... More

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Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review
15 March 2013

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rotterdam. With kind regards, Maik Willems More

wigan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 December 2012 via mobile

Overall average stay, kept awake one night by fire alarm going off due to fault, staff didn't have a clue how to handle the situation no one knew if there was a fire or not!?! Location was very handy for work, I will travel a little further next time. Oh, and they even took payment from my credit card twice?... More

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Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review
17 December 2012

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership. I hope you accept my apologies , With... More

Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 November 2012

Stayed on business at the Bastion again - must have stayed 5-6 times in the past, even when it was going through refurb a couple years ago. Each time I swear never to go back - however, it is convenient for where I want to visit and the food and bedrooms are fine. Actually, this latest visit was the best... More

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Yuzhno-Sakhalinsk, Russia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 November 2012

As far as chain type hotels go you could do a lot worse that choosing this hotel. On the plus side. Free WIFI (a bonus when staying in most hotels in The Netherlands). Clean rooms. Friendly Staff (at least when I stayed there). Quite easy to get to (driving). On the indifferent side. The rooms are not very big, But... More

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See 2 more reviews by Raffi_Nachshol for Rotterdam
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review
6 November 2012

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rhoon. With kind regards, Maik Willems More

Rotterdam
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 September 2012

Concert in Ahoy, hotel was good, friendly personel! Good location, good bedroom, asked for non smoking, so we had non smoking. We'll be back if we're redoing a Ahoy Concert!

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Review collected in partnership with Easytobook.com

Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review
18 September 2012

Dear guest, Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this. I hope to meet you again at our hotel in Rhoon. With kind regards, Maik Willems More

Brussels, Belgium
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 28 May 2012

We stayed here for one night in April as it wasn't far from the Ahoy where we were going to a concert. The location of the hotel isn't particularly attractive but it is good for road connections! The hotel itself was pretty ugly from the outside but inside it was fine. The bedroom although not large was clean and the... More

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Bastion Hotel G, Manager at Bastion Hotel Rotterdam/Rhoon, responded to this review
Google Translation
31 May 2012

Geachte gast, Hartelijk dank voor uw opmerkingen die u heeft geschreven op Tripadvisor. Dergelijke opmerkingen steunen mij en mijn collega’s... More

Stockport
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 14 May 2012

I have to agree with one or two other reviews here. We stayed at this hotel for a couple of weeks and really got fed up of having to wait a minimum of an hour from arriving in the restaurant to receiving our food. After a long day at work this was just too much and not acceptable. The staff... More

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review
20 May 2012

Dear guest, Thank you for the comments which you wrote on Tripadvisor. I am really sorry to hear that we did not meet your expectations. I can assure you that I will take appropriate actions in order to improve our services. We regularly train our staff in assuring our perfect service. Please accept my sincere apologies for your (unfortunately) negative... More

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 May 2012

i was staying at the bastion hotel on buisness and stayed there for two weeks, the rooms were clean but the food was absolutely terrible and that is if you got it, waiting times for the food varied from receipt of order, but on an average about an hour and twenty minutes and believe me it was not worth the... More

Was this review helpful? Yes 1
Bastion Hotel G, Owner at Bastion Hotel Rotterdam/Rhoon, responded to this review
20 May 2012

Dear guest, Many thanks for your review regarding Bastion Deluxe Hotel Rotterdam Rhoon on Tripadvisor. First of all, I wish to offer our apologies for your unfortunate stay at this hotel. Your opinion is very importrant to us and will help us to increase our service. For this reason we will treat your review very seriously and we will discuss... More

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Additional Information about Bastion Hotel Rotterdam/Rhoon

Address: Driemanssteeweg 5 | Hoek Groene Kruisweg, Rotterdam 3084 CA, The Netherlands
Region: The Netherlands > South Holland Province > Rotterdam
Amenities:
Business Centre Free Parking Restaurant
Hotel Style:
Ranked #33 of 50 hotels in Rotterdam
Price range (per night): S$101 - 1,634
Hotel Class:3 star (3*)
Reservation Options:
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