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Bastion Deluxe Zoetermeer

3.0 of 5
Zilverstraat 6, The Hague 2718 RL, The Netherlands
Hotel amenities
Bastion Deluxe Zoetermeer
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7 traveller photos
Ranked #34 of 45 hotels in The Hague
3.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    2
    5
    6
    3
    2
Date Rating
Leicester, United Kingdom
Top Contributor
123 reviews 123 reviews
Reviews in 72 cities Reviews in 72 cities
100 helpful votes 100 helpful votes
“These hotels are all the same, why do I keep staying....”
3 of 5 stars Reviewed 28 April 2012

Bastion hotels always have a predictable room set-up (two single beds, shower incorporated into bathroom layout). So I always end up reconfiguring the beds and mopping up the floor after I shower. Good point is that they seem to have ample parking (free at this location), free wi-fi and mini-fridges in the room. Breakfast cost is always very high, so... More

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Bastion Hotel Groep, Public Relations Manager at Bastion Deluxe Zoetermeer, responded to this review
20 May 2012

Dear guest, Many thanks for your review regarding Bastion Deluxe Hotel Zoetermeer on Tripadvisor. Your opinion is very importrant to us, it will help us to increase our service. For this reason we will treat your review very seriously and we will discuss your points of criticism with our management staff. Looking forward to welcome you in the future in... More

Bangkok, Thailand
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Not ever staying at this "hotel" (or chain) again.”
1 of 5 stars Reviewed 11 October 2011

Be very careful with this hotel. The staff lies and is not communicating at all. The "service" is so bad it still makes me sick weeks later. They have no respect for families. The receptionist discriminates. Absolutely not value the money for a "deluxe" room. The only good thing is their security (extra door on the floor you need to... More

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Bastion Hotel Groep, Manager E-Commerce at Bastion Deluxe Zoetermeer, responded to this review
12 October 2011

Dear Guest, First of all, I wish to offer our apologies for your unfortunate stay at our Bastion Hotel Zoetermeer. In order to keep track on the complaints, can you perhaps please specifiy what was not good during your stay? So we can take the necessary actions internally. Kind regards, Chen Arets Manager E-Commerce More

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“Be Careful with this hotel (service)!”
1 of 5 stars Reviewed 18 April 2011

When I made a reservation on booking.com and arrived the hotel on April 26th 2011 around 11:30 pm, after travelling 2.5 hours from Amsterdam, since Zoetemeer Oost station was being maintained and no one told us that. We finally took a taxi with the help of the staff at NH hotel to arrive Bastion Hotel, the reception woman said that... More

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Madrid, Spain
Top Contributor
55 reviews 55 reviews
Reviews in 49 cities Reviews in 49 cities
52 helpful votes 52 helpful votes
“tired hotel, bad service”
2 of 5 stars Reviewed 8 October 2010

I spent one night at this hotel as the other ones in which I normally stay were booked or did not get good rates. Overall it was a dissapointing experience. After check-in, I found most of the lights of my rooms did not work, so it was very dark and I could not see anything in the bathroom. I requested... More

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Liverpool, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“perfect for what i needed”
4 of 5 stars Reviewed 1 October 2009

I have stayed at this hotel once before and remembered it to be convenient to the location of my meeting so decided to book it again for my return trip to Amsterdam. The service this time was superb. Reception staff were very helpful, helping me with my bags and when i also asked me to book a taxi for me... More

Was this review helpful? Yes
Top Contributor
50 reviews 50 reviews
Reviews in 36 cities Reviews in 36 cities
8 helpful votes 8 helpful votes
“Nella norma”
3 of 5 stars Reviewed 9 September 2011
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A Hotels.com Traveller
“Bastion Hotel in unmittelbarer Nähe der Autobahn”
3 of 5 stars Reviewed 31 August 2011
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A Hotels.com Traveller
“Excellente option pour passer la nuit”
4 of 5 stars Reviewed 6 June 2011
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A Hotels.com Traveller
“Zoetermeer”
3 of 5 stars Reviewed 27 April 2011
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An Expedia Traveller
“Echt een hotel voor truckers”
2 of 5 stars Reviewed 26 April 2011
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Additional Information about Bastion Deluxe Zoetermeer

Zilverstraat 6, The Hague 2718 RL, The Netherlands
Price range (per night):* S$132 - 151

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Bastion Deluxe Zoetermeer
Zilverstraat 6
The Hague 2718 RL
The Netherlands
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