The Hotel in near the North Train Station which does not have a good reputation. Other then this, the Hotel served our needs quite well. The hotel was clean. The staff was professional and helpful. We had the breakfast included in our stay. It was very good. The rooms were large but the beds were just barely comfortable. Not terrible,...
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My son and I stayed here Sat/Sun/Mon 12/13/14 May. The room was excellent. Very clean, lots of bathroom space, decent shower, fairly quiet and comfortable. TV reception for us Brits not so good. BBC1 and BBC3 .. mmm... not much choice there! The measure of an organisation is how they respond to problems and that is why I rate them...
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Dear Guest,
Thank you for posting such a nice comment on Trip Advisor!
I am happy to hear that you have enjoyed your stay, our facilities and the friendliness of our staff!
I am proud to work with such great Team Members as Michael and Chang!
We all look forward to welcoming you again upon your next visit to Brussels...
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I did not encounter any problems here at all although I did not eat nor drink here so can only comment on the accomodation.
My room was lovely & despite the downtown location, the noise was minimal. Free internet (other hotels take note please) which is perfect when there is work to do. Room was very clean, nice comfy bed,...
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Dear Guest,
Many thanks for your review and it is nice to know that you have enjoyed your stay with us!
We look forward to welcoming you again upon your next visit to Brussels and with best regards,
Eric van Dalsum-General Manager
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We stayed here for three nights in April- May of 2012. Conveniently located hotel. Very nice service. Good value
Dear Guest,
Thank you for your nice review and I am happy that you were satisfied with your stay.
We hope you choose our hotel again upon your next visit to Brussels and with best regards,
Eric van Dalsum-General Manager
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We stayed here for 6 nights in August and had a lovely stay. I booked on line and the price was very reasonable. Due to building work the main entrance could not be used but this was not a problem. We were pleasantly surprised at check in as we were upgraded to a superior room which was great! Added extras...
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Dear Guest,
Many thanks for your review and it is nice to know that you have enjoyed your stay with us!
We look forward to welcoming you again upon your next visit to Brussels and with best regards,
Eric van Dalsum-General Manager
More
This hotel is about a 5-6 minute walk from the North Station, which means you can use the excellent train service to the airport and other places of interest. It is about a 15 minute walk to the Grand Place, by way of the big indoor shopping mall across the street. The hotel is gracious, in an art deco style,...
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Dear Guest,
Thank you for your review and I am happy that you were satisfied with your stay.
I am sorry to hear that you feel service is going down over the weekend because of group business which should not have influenced your experience. I have passed your remarks regarding breakfast to our Restaurant Manager as the fruit and pastry...
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I've stayed at this hotel multiple times over the past 3 years.
- Location: Good - it's near a metro stop and about 5-10 minutes walk from the main square in Brussels (therefore lots of restaurant/bar choices)
- Staff: Friendly, helpful
- Restaurant: Good, not overpriced
- Rooms: Quite large, road noise ca nbe present (depending on the direction your...
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Dear Guest,
Thank you for posting on Trip Advisor. Our hotel was totally renovated during 2004-2006 and we continue to upgrade our rooms including bath rooms year after year, the 1st floor is scheduled for this summer. We offer free unlimited internet access throughout the hotel and we kindly ask you next time you experience problems with your connection to...
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Even though we received an upgrade it is only an ok stay. Breakfast was some what poor not that good. Fruit and bread selection was bad.Only one night stay so I cannot comment the full aspect of the hotel.
Dear Guest,
Thank you for posting your comments on Trip Advisor.
I have passed your remarks regarding breakfast to our Restaurant Manager as the fruit and bread selection is normally very extensive and well appreciated by our guests, please accept my apologies for this.
We look forward to welcoming you again upon your next visit to Brussels and with best...
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Great place to stay since it's refurbishment - it now reflects it's art deco heritage. Rooms are nicely decorated in th eart deco style, many though only look out onto the room opposite. Beds are comfortable. The heritage rooms retain an old world charm and are larger, are sometimes cold and the floorboards squeak etc.
Well equipped gym and small...
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Dear Guest,
Many thanks for your review and I am happy to read that you enjoyed your stay!
We look forward to welcoming you again upon your next visit to Brussels and with best regards,
Eric van Dalsum-General Manager
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This hotel is located in the perfect location. Close to walk or metro to anything in Brussels. The rooms were decorated very well and were clean. I loved the little built in sofa! :) The bed was NOT the most comfortable and we had a view of the brick building next door, but we didn't come to Brussels to sit...
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Dear Heather,
Thank you for your review and I am happy that you were satisfied with your stay.
Attentive and friendly staff is very important to me and I apologize for the behaviour of our bartenders. I have discussed this with them to ensure this won't happen again.
We had indeed a technical problem with our treadmills which was fixed...
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