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Crowne Plaza Brussels Europa

4.0 of 5
Rue de la Loi 107, Brussels 1040, Belgium (Formerly Europa Inter-Continental - Brussels)
Hotel amenities
Crowne Plaza Brussels Europa
Ranked #111 of 210 hotels in Brussels
3.0 of 5 stars 279 Reviews
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279 reviews from our community

Traveller rating
    38
    91
    73
    43
    34
See reviews for
Families
14
 
Couples
51
 
Solo
39
 
Business
95
 
What travellers say
  • Grand place(6)
  • Very good(4)
  • Construction site(3)
  • Metro station(3)
  • Priority Club(3)
Date Rating
Bucharest, Romania
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 27 March 2012

The executive room was very spacious, with an extremely comfortable large bed. Great facilities and room service, having ordered dishes on the menu a couple of times which proved tasty. All in all, it was a very relaxing stay, providing a good rest. It is close to European institutions, but also to metro station connecting to the center of Bruxelles,... More

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Vienna, Austria
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 13 March 2012

The Crowne Plaza Brussels is ideally located if you are doing business with the European Research Agency and other minor EU bodies (for the other institutons there are hotels better located): 5mins from the Gare du nord at Place Rogier - itself a construction site for years now. Place Central is around 10-15mins walk. I have stayed in all the... More

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See 2 more reviews by John1970031 for Brussels
London
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Stayed here on business for one night back in September. Very underwhelming experience. Reception were helpful, but that was the high point. Room was very tired and dispiriting, bathroom felt like a throwback to the 70s. Building itself is Euro-bland, felt like it was in the middle of nowwhere. Breakfast was almost inedible buffet. Never again.

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3 of 5 stars Reviewed 2 January 2012
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person found this review helpful

I had a problem right from the beginning. My reservation for two nights was a mess. They were not able to understand my requests. The reception desk personell was not helpful at all. Their attitude was patronising. The furniture in the room was worn, the same in the restaurant. The breakfast was under expectations. Compared to other hotels in the... More

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Luxembourg
Top Contributor
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22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

Perfect location for EU quarter but in dire need of refurbishment/upgrading. Room was dark and noisy. Breakfast buffet and room were just average.

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IHGCare, IHGCare at Crowne Plaza Brussels Europa, responded to this review
28 December 2011

Dear gascondomi, Thank you very much for taking the time to write your comments. Glad to hear our location fits you perfectly. We truly value your feedback as this gives us the opportunity of improving what we already have. We will address these points and hope that when you return you will see the improvements that have been made. Sincerely,... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 20 December 2011 via mobile
1
person found this review helpful

We both are Priority Club Platinum Members and got: No internet in the room at all... Unfriendly staff at check in who made us wait!!! King deluxe room which appears to me more a very basic room with a big bed.TV from 1973... The shower is nice and the concierge made a good restaurant recommendation the one time (s)he was... More

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See 3 more reviews by kpang37209 for Brussels
Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 December 2011

Cet hôtel est tout d'abord facile d'accès de l'autoroute en voiture, L'hôtel n'a pas son propre parking, mais juste en face de l'entrée il y a un parking intérieur public et un extérieur, donc assez de possibilités de ce côté. Cet hôtel est situé à une dizaine de minutes à pieds de la grande Place qu'on peut atteindre rapidement par... More

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turin
Senior Contributor
40 reviews 40 reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 14 December 2011

the hotel is like an old man who has lost energy, attractiveness and elegance. everything looks old, not antique, just old, and even if it works it's not what you would expect from a 4 star hotel right in the center of Bruxelles, close to the Euro Power Palaces... the hotel is not terrible, breakfast is even good, simply it... More

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See 2 more reviews by xconrad for Brussels
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 20 cities Reviews in 20 cities
93 helpful votes 93 helpful votes
1 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

Stayed here in October for one night (than goodness). Paid somewhere in excess of €250 for room only. Room was dark and shabby. Reception staff were unfriendly, bordering on the rude. Promised free wi-fi wasn't working for the duration of the stay (with no real explanation provided). Breakfast was overpriced and underwhelming. But the main reason why I and my... More

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See 3 more reviews by Chasse13 for Brussels
Amsterdam, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 4 December 2011

I am a long term priority club member and stay within the brand all over the world. In 15 years of traveling, I have to say this is the absolute WORST CP I have ever experienced. The room was big, but really shabby. The furnishings were old and dirty, both chairs in the room were from the conference room. Worse... More

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IHGCare, Guest Relations Manager at Crowne Plaza Brussels Europa, responded to this review
5 December 2011

Dear Guest, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. ^Katie IHGCare More

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Additional Information about Crowne Plaza Brussels Europa

  • Crowne Plaza Brussels
  • Brussels Crowne Plaza
Address: Rue de la Loi 107, Brussels 1040, Belgium (Formerly Europa Inter-Continental - Brussels)
Price range (per night):* S$155

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