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All 210 Brussels hotels »

Stanhope Hotel

5.0 of 5
9, Rue du Commerce, Brussels 1000, Belgium
Hotel amenities
Stanhope Hotel
Ranked #26 of 210 hotels in Brussels
4.0 of 5 stars 404 Reviews
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404 reviews from our community

Traveller rating
    182
    138
    47
    27
    10
See reviews for
Families
34
 
Couples
141
 
Solo
35
 
Business
70
 
What travellers say
  • Grand place(8)
  • Room service(5)
  • Very nice(4)
  • European Quarter(4)
  • Quiet street(3)
Date Rating
Quebec City, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

Watch very carefully your bill. I've been charged 2 breakfast (28 euros !) that I never took. Rip off ! Other than that, nice hotel and well located.

Was this review helpful? Yes
The_Management_Team, General Manager at Stanhope Hotel, responded to this review
16 May 2012

Dear Guest, We would like to thank you for your feedback and we are pleased to hear you liked the hotel and the location. We have also taken carefully note of your remark concerning the bill. Meanwhile, you have been in contact with our Front Office Manager who took the necessary actions and solved your problem. Thank you very much... More

West Sussex
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 7 May 2012
2
people found this review helpful

My husand and I stayed at the Stanhope Hotel for a long weekend in April. We found the hotel to be much better than expected, as there had been a few bad reviews over the past few months. In fact, there was only one thing which would have improved our stay and that was tea and coffee-making facilities in the... More

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Oslo, Norway
Top Contributor
207 reviews 207 reviews
Reviews in 56 cities Reviews in 56 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 5 May 2012

The hotel has a wonderful and quite modern reception area with a bar, and a small, enclosed patio where you can sit if the weather permits. The restaurant served a very well assorted breakfast and had charming waitors. My room was in a building just across another patio and in a older building. The room was very nice - it... More

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See 2 more reviews by EllenChr for Brussels
The_Management_Team, General Manager at Stanhope Hotel, responded to this review
8 May 2012

Dear Guest, We would like to thank you for having chosen the Stanhope Hotel for your stay in Brussels and for your nice comments on the Breakfast and room facilities. We are pleased to hear that you enjoyed your stay and that most of our services met your expectations. We have taken carefully note of your remark concerning the check-out... More

Sliema, Malta
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

A very nice, elegant hotel well suited for EU related trips to Brussels. Very nice rooms and very good breakfast area.

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The_Management_Team, General Manager at Stanhope Hotel, responded to this review
3 May 2012

Dear Guest, We would like to thank you for nice comments we received trough the Tripadvisor website. As we are currently working to keep up the high level of services; it is always a pleasure to hear that our services met the expectations. Looking forward to the pleasure of welcoming you back at the Stanhope Hotel on your next trip... More

Oklahoma City, Oklahoma
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

My friend and I stayed for one night, but I wish we could've stayed longer! The staff was very friendly and helpful. The breakfast was AMAZING and included in our stay. The price was very reasonable. The location was great within walking distance to a major train station, the EU parliament, and great shopping. Our room was very nice with... More

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The_Management_Team, General Manager at Stanhope Hotel, responded to this review
3 May 2012

Dear Guest, We would like to thank you for having chosen the Stanhope Hotel for your stay in Brussels and also for your praising feedback we received trough the Tripadvisor website. We are pleased that you enjoyed your stay in our Hotel and that our services met your expectations. Looking forward to the pleasure of welcoming you back on your... More

Moscow, Russia
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Beautiful hotel, our room was two-stored (the bedroom was upstairs) and this was really charming. The location is also rather good, only 10 minutes to the Grand place. As for disadvantages, wifi was free only for an hour and than you have to pay for it. I think that 5 stars hotels can't permit themselves this to happen.

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See 2 more reviews by Marianna_Smolina for Brussels
The_Management_Team, General Manager at Stanhope Hotel, responded to this review
3 May 2012

Dear Guest, We would like to thank you for your Tripadvisor review and the nice comments on our property. We are pleased to hear that you enjoyed your stay and we can assure you that nice comments are mostly appreciated by our staff members. We would like to inform you that the Wifi is for free for our Thon card... More

Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

Myself and my fiance stayed here over Easter weekend (3 nights, 4 days). We arrived late on the Friday and were upgraded to a suite as they claimed to have no standard rooms left which we took to mean that the hotel was full however the hotel was very quiet. We got a good deal on bed and breakfast from... More

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The_Management_Team, General Manager at Stanhope Hotel, responded to this review
3 May 2012

Dear Guest, We would like to thank you for your detailed feedback on your recent stay in Brussels and we are pleased to hear you enjoyed your stay. The restaurant is indeed closed on Saturday and Sunday and we regret to hear that it was difficult to find restaurants in Brussels due to the Eastern Bank Holiday. Please be assured... More

london
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

My children got sick for a dessert. The food was recycled, quite rotten! Never again!!! I tried to talk to the chef Gérard Souillat but he didn't show off!!! Never again, 300€ for getting sick! Mc Donalds is better, can you immagine? I can't believe that this chef is a professional. He didn't defend himself, just hidden behind a pot... More

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The_Management_Team, General Manager at Stanhope Hotel, responded to this review
3 May 2012

Dear Guest, We would like to thank you for having taken the time to inform you about your experience of your stay in our property. We are sorry to hear that our services were not completely at your satisfaction and we hope you will accept our most sincere apologies for the inconvenience caused in the different situations. The F&B Supervisor... More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 9 April 2012

Very disappointed with staff at this hotel, we received extremely poor service. They seemed uninterested, and when we did get their attention; and this took some time, they showed no customer service skills at all.. Just a basic staff problem, they got our food orders wrong, they brought cold coffees to the table, and in general the staff disappeared. The... More

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london
Senior Contributor
25 reviews 25 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 30 March 2012

Unattractive entrance, difficult to get attention from staff - went twice to the bar and waited without any one coming to offer drinks (no bar staff), very large but slightly depressing/morbid bed room with four poster. Bathroom was OK, but others had different experiences. Rooms are all very different and somewhat tired. Breakfast was OK. Room service ends at 2200,... More

Was this review helpful? Yes
The_Management_Team, General Manager at Stanhope Hotel, responded to this review
4 May 2012

Dear Guest, We would like to thank you for taken the time to inform us about your experience in our Hotel trough the Trip advisor website. We are sorry to hear that the level of services was not completely at your satisfaction and we hope you will accept our most sincere apologies for the inconvenience caused in the different situations.... More

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Additional Information about Stanhope Hotel

9, Rue du Commerce, Brussels 1000, Belgium
Price range (per night):* S$135 - 376

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