I stayed in the hotel for two nights. The rooms are very poor, they don't have basic comforts, the carpet was very dirty and when I needed something fixed in the room, reception sent me a technician who doesn't speak a word of english. We didn't communicate at all and basically he turned around and closed the door. I visit... More

This is a very simple hotel, the service is very friendly and there is a free shuttle to Grand Place. It is located in a part of Brussels where i would walk around alone at night. My room is clean and quiet, the curtains does not make the room fully dark. There is no proper chair for the work desk... More

We didn't check Trip Advisor before booking this hotel - big mistake! We booked for 24 January to 26 January inclusive. Arrived late on the 24th. The room had 4 single beds (no problem) The light fitting above one bed was literally hanging off the wood which was supposed to be a headboard. Went to Reception and they did send... More

Went to brussels on a long weekend on the train from London. The hotel wasn't great but we were not there during the day so it was ok. The food was nice. However on them last night I was plugging my iPhone in a zap! I got 250 volts running down my spine!! I complained of course. The hotel staff... More

Good things: very helpful staff, breakfast included in the price, you are eating in separate room, quite clean and spacious. Room rate for a Brussels standard is OK. Not far away from city centre - 20min by foot Bad things - Very cold in the night (in wintertime) I had an impression that heating was off all the night. Room... More

rooms dirty, no proper lighting and the whole hotel smells of smoke! They blocked my credit card and it was the first hotel on a trip of four so that made everything really difficult. Breakfst adequate but everywhere was very dirty. Do not stay here.

I'm afraid ***everything*** is wrong with this hotel.... It bills itself as "3 Star" - I have no idea how or where it could be considered so highly. It's probably more likely to rate 1 or 2 using conventional, well known rating systems. The Hotel is situated in a very run down, seedy area of the town. As you walk... More

I escaped after 2 nights. Everything is very bad actually. Dirt and dust everywhere and the hotel is located in very dangerous district. Poor service.

This is supposed to be a 3-star hotel but is far from it. It is not in a convenient location. It is almost a mile from the subway. This is a far distance when traveling with luggage. They have a shuttle but would not take me to the subway or train station. And I was not wild about the neighborhood,... More