The location is not that bad, close to Avenue Louise, where one gets all the communication lines you need. And it was very quiet. My room was clean and ok. Breakfast a little simple, but sufficient. At least real orange juice. But, the service was not very smiley. I asked for the code to the free WIFi when at breakfast.... More

But nice big room! The free internet did not work! Service terrible but this is not unusual in belgium! Would stay here again if all other fails!

Our travel agent booked this hotel for us and our experience was quite bad. First of all the hotel is far from the city center, and there's no place to go after the night falls. Our last night in the hotel was the highlight of the trip, we where sleeping in a bedroom in the first floor and someone tried... More

Company booked online through trip advisor for a one night stay and thankfully it was only the one night. Customer service was terrible-opened the door- gave room key and pointed to lift. room absolutely stank of smoke and both myself and my partner felt sick throughout the night. the room looked clean if a bit out of date but the... More

This hotel effectively ripped us off 63 EUR. We had made a reservation for three nights but decided to cancel in favour of another hotel because we preferred staying in the centre after all. Although the Neufchatel's hotel personnel assured us over the telephone that our cancellation was still possible cost-free (more than 24 hours before arrival), we learned now... More

Visited Brussels to see my son and his wife. This hotel was nearby - booked online after recommendation. The hotel is clean and comfortable, the bedroom surprisingly large for its grade. Continental breakfast is included.

We traveled to Brussels on the Eurostar and chose the Hotel Neufchatel because of its very reasonable price. While it's a bit far from the center of the city, once we got to know the trams, it wasn't that bad. The room was larger than many hotels we have stayed in. It was quite comfortable, quiet, neat, and well-tended. The... More

This hotel was offered to me as part of a "Euro star" train and hotel package from London. I will be complaining to Euro Star. The room was dark and smelled musty. The curtains would not close properly and the mirrored headboard on the bed suggested that the room would be better rented by the hour. The cigarette burns and... More

This hotel is tucked away in residential St. Gillis and I actually passed it before seeing the small sign to realize it was my hotel! Its a boutique hotel with only about a dozen rooms. - The rooms are large by Euro standards, clean with all modern amenities and design including hair-dryer, a large shower, ironing board, cable, etc... -... More