We had a wonderful time,for sure this is one of the nicest hotels we have ever stayed in,staff pleasant and helpful with knowledge of several languages. First Class people that made our stay very enjoyable. Will definitely stay again if occasion will appear. Good not only for business but for leisure as well. great localization. What more to ask for...
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Dear,
Thank you for taking the time to post a review regarding your recent stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the...
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Stayed here for 3 nights over the weekend, the hotel is in an good location being very central. Parking could be a problem - free overnight (7pm to 9am) on nearby streets then metered from 9am to 7pm. Underground car park (under the casino) is 22 euros for 24 hours. Hotel car park must be pre-booked and is about the...
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Dear guest,
first of all thank you for the time that you have taken to fill in this review. I am very happy that you had an enjoyable stay in Ramada Ostend. I will share these comments with my team and hope to be able to welcome you in the future. Best regards,R. Poissonnier, General Manager
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We went to see a show in the casino and decided to stay the night in Ostend, instead of driving all the way back home. The Ramada is ideal for this type of short stay: clean, average sized rooms with all the comfort you may need. Also, the hotel is as close to the casino as you can get.
Other...
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Dear,
Thank you for taking the time to inform us regarding your recent stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be.
We hope to be of service to you in the future....
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A short while ago, I visited some former colleagues with whom I flew. They were staying at the Ramada Oostende, and we arranged to meet for the buffet breakfast. The variety, and quantity of items on offer was second to none. There was something to suit all tastes. After having stayed in hotels for some 240 nights a year for...
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Reviewed 17 January 2010
Dear guest,
Thank you very much for giving us your feedback on our hotel. Positive comments are a great motivation for all of us. I'am happy you enjoyed our breakfast buffet , a good healthy breakfast gives everyone a good start of the day.
We hope to welcome you again in the near future.
Best regards, Verdonckt kristoffel, Assistant General...
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Inexperienced reception staff sent us to wrong room. Booked a business double because I needed the air-con, but given a standard room instead. When we walked into the room it was obviously not a business room, so we went to complain. We were moved but the male receptionist didn't seem at all bothered that we would have been charged business...
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Dear Guest,
Many thanks for having taken the time to write this comment. Be assured that I have discussed your comment with our receptionist and that the necessary actions have been taken to avoid this situation in the future. I would like to apologize for the inconvenience this might have caused you.For the aircon matter, in the Wintertime the aircon...
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Location is the strong point of the hotel. Room rather small but adequate space for sleeping :) Overall, the hotel itself is impressive tight, but this was not any disadvantage for me. Breakfast was OK, nothing to complain about. Garages are located near the hotel, the 20 euros per night. Free internet. Overall I was satisfied.
Dear guest,
Thank you very much for giving us your feedback on our hotel. Positive comments are a great motivation for all of us. It gives our staff that extra push to go the extra mile. We hope to welcome you again in the near future. Best regards, R. Poissonnier, General Manager.
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Stayed for a weekend. Staff were 1st class couldn't fault anything about any of them from reception to bar staff and maids all very polite and welcoming. The rooms were a little old looking but were spotlessly clean and well worth the money I paid. Breakfast was very good. Plenty of choice both hot and cold. Would recommend and use...
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Dear guest,
First of all thank you for the time that you have taken to fill in this review. I am very happy that you had an enjoyable stay in Ramada Ostend.And yes we have a very good location 100m of the beach,Kursaal-Casino, 50m of the shoppingstreets and our beautifull park and different musea. I will share these comments with...
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Myself and my Sister are going to stay at the Ramada Ostend next week Dec 2nd for just 2 nights, i am quite concerned by some of the comment's especially the lack of privacy regarding the bathroom door, My sister doesn't do well with hot rooms so i hope we get one with AC, It is good to know that...
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Dear Guest,Many thanks for having taken the time to write this comment. And I'm very pleased that I know this before you will come to our hotel Ramada Ostend.
This means when there is communication ,before or when the guest is in house we can do something about it, when there is something that is not fulfill the expectation of...
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We booked here last week.as.it was a Ramada hotel I did not look at the reviews before hand. The reception was very modern and the staff were helpful, however that's where it ends. The lift did not feel safe only to find out ten minuits later it had broken down. The rooms were tiny and dark. THE bathroom stunk of...
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Dear Guest,
Many thanks for having taken the time to write this comment. Be assured that I have discussed your comment with our Chief Engineer and the Housekeeper, and that the necessary actions have been taken to avoid this situation in the future. I would like to apologize for the inconvenience this might have caused you. Hope to be able...
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Stayed here in October 2011, really felt looked after by Matt on the reception desk as well and Andy in the bar. Guys you made our weekend, thanks! Other travellers to this lovely town - take care in the Hong Kong chinese, they may have scammed our credit card. Thanks
Dear Guest
Thank you for your positive response. I am glad to be able to inform my team about your wonderful time at Ramada Ostend. I hope whenever you decide to come to Belgium again you will consider our hotel for accommodations. Best regards, R. Poissonnier, General Manager
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