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All 22 Cascais hotels

Pousada de Cascais - Cidadela Historic Hotel

5.0 of 5
Fortaleza da Cidadela, Avenida Dom Carlos I, Cascais 2750, Portugal
Hotel amenities
Pousada de Cascais - Cidadela Historic Hotel
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96%
Ranked #4 of 22 hotels in Cascais
Most recent review
5 of 5 stars Reviewed 16 June 2013
jimbo1683 Nottingham, United Kingdom
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178 reviews from our community

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Nottingham, United Kingdom
Top Contributor
57 reviews 57 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

This hotel is truely exceptional. The building itself is stunning, situated in a 16th century fortress you walk through an archway into a peaceful square surrounded by boutique gift shops, the hotel's ice cream bar, restaurant and soon to be museum. The staff are 5* plus calibre. Very warm and welcoming, and highly professional. Nothing is too much for them.... More

Was this review helpful? Yes 1
Halifax, Canada
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

I have traveled to over 60 countries and would rank the Pousada among the top 5% of all hotels I have stayed at. The staff are very courteous and service-oriented, anticipating customer needs very well. The facilities are superb: clean, modern, high quality, safe. The complex is a wonderful blend of architectonic heritage and modern function. The location is impeccable.... More

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Maria Joao S, Guest Ambassador at Pousada de Cascais - Cidadela Historic Hotel, responded to this review
15 June 2013

Dear cea6 It is wonderful to know that we were able to provide you with remarkable service and anticipate your needs, as these are two of our primary goals. Thank you so much for your kind words as well as your constructive feedback. We'll be gladly waiting for your return! Sincerely, Maria Guest Ambassador More

Konstancin
Top Contributor
86 reviews 86 reviews
68 hotel reviews
Reviews in 51 cities Reviews in 51 cities
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed 8 June 2013

A new hotel in Cascais - directly in the old fort. Location is great - right next to the Presidential Palace. But because it is inside the fort it has almost no views. Our room looked out over a staircase. The paint tone is military grey. So you sometimes feel claustrophobic. The swimming pool is inside the restaurant - yes... More

Was this review helpful? Yes 1
Maria Joao S, Guest Ambassador at Pousada de Cascais - Cidadela Historic Hotel, responded to this review
15 June 2013

Dear TravellerPoland Thank you for choosing us during your stay in Cascais. We were very happy to know that you enjoyed our location and service, but we apologize for not exceed your expectations. We truly hope we can make it up to you on another stay, and welcome you back. Sincerely, Maria Guest Ambassador More

tavira
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 June 2013

Another example of first class Portuguese architecture. Very tastefully built, contrasting the ultra modern with the historic forteleza. The corridors are carpeted and everywhere is well insulated against sound. The decor in the bedrooms and the public rooms is classy. I loved the swallows decorating the wall in the bar/lobby area - fun and clever. The dining area is excellent... More

Was this review helpful? Yes 1
Maria Joao S, Guest Ambassador at Pousada de Cascais - Cidadela Historic Hotel, responded to this review
6 June 2013

Dear lynne b 'Perfect' what more can we say? We were delighted with your review! THANK YOU for the kind words, for describing us so well and for giving us the pleasure to have you with us. We'll be truly glad to welcome you back whenever you travel to Cascais. Sincerely Maria Guest Ambassador More

bath
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 June 2013

We have been travelling to Cascais for about 10 years and often walked past this building so what a treat to stay in it. As you enter through an old archway the noise levels reduce and you start to relax. The staff are all excellent, professional and extremely helpful. We had paid extra for a superior room which I believe... More

Was this review helpful? Yes 1
See 2 more reviews by gubby1 for Cascais
Maria Joao S, Guest Ambassador at Pousada de Cascais - Cidadela Historic Hotel, responded to this review
6 June 2013

Dear gubby1 Thank you for your wonderful comments about our space! It is an honor to know that out of all the five star establishments in Cascais, you favored us. We look forward to an opportunity to welcome you back soon. Sincerely Maria Guest Ambassador More

Westfield, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 June 2013

Excellent hotel.Balcony room overlooking the harbour was well worth the extra cost. Staff extremely helpful and friendly. Ideal location for Cascais and Lisbon. Has to be the best hotel in Cascais.Taverna opposite the hotel is excellent place for meals and drinks.

Was this review helpful? Yes 1
Maria Joao S, Guest Ambassador at Pousada de Cascais - Cidadela Historic Hotel, responded to this review
6 June 2013

Dear BJHowlett We're so glad you enjoyed your stay with us! Thank you for sharing your wonderful review with all the travelers! Please come back soon as we would like to make your next stay as memorable as your first. Sincerely Maria Guest Ambassador More

Stavanger, Norway
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 June 2013

Great place to stay in Cascais. Nice rooms, good room service and great pool and relaxation area for sunbathing. Walking distance to the charming city centre. Friendly and smiling staff. Hotel is a bit expensive but worth it, must be one of the best places to stay in Cascais.

Was this review helpful? Yes 1
Maria Joao S, Guest Ambassador at Pousada de Cascais - Cidadela Historic Hotel, responded to this review
15 June 2013

Dear KG84_travel Wow! Great comments about our Pousada, service and staff. Thank you for sharing your opinion. We'll be very glad to welcome you back soon! Sincerely, Maria Guest Ambassador More

Limmen
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 30 May 2013

We stayed 3 nights in a superior room with sea / harbor view. The room was very modern, as was the whole building inside, and the bathroom was very clean and comfortable. Breakfast was generous. Although is was very busy in the hotel due to a congress of dentists in Cascais, the staff managed to serve everyone adequate and friendly.... More

Was this review helpful? Yes 1
Maria Joao S, Guest Ambassador at Pousada de Cascais - Cidadela Historic Hotel, responded to this review
15 June 2013

Dear WalterXG Thank you for such positive and flattering comments. It is wonderful to hear that you enjoyed the room and its facilities, the building, the location along with the service of our employees. I will be sure to relay your feedback concerning the parking issue to our upper management. We hope to have an opportunity to welcome you again... More

Bourne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 29 May 2013

This hotel is boutique chic situated within the walls of the old fortress. Our room and bathroom were spotlessly clean and smart with fresh flowers, robes and plenty of toiletries. Breakfast was served on the top floor adjacent to the affinity swimming pool and sun deck. The staff were so friendly and helpful particularly the coffee waiter at breakfast and... More

Was this review helpful? Yes 2
Maria Joao S, Guest Ambassador at Pousada de Cascais - Cidadela Historic Hotel, responded to this review
6 June 2013

Dear SandKa_10 We loved your review, thank you so much for such candid feedback! You were right, the only reason for the Lobby Bar being closed was the existence of a movie shooting and we apologize for the inconvenience caused during your stay. On your next visit you'll have our friendly staff at the bar and the 600 swallows waiting... More

Copenhagen, Denmark
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 28 May 2013

Pousada de Cascais has a perfect location almost in the center of Cascais and at the waterfront. And approaching is marvelous – you literally go into an old fortress. But inside the hotel is a disappointment. It is hard to find significant trace of any ancient background – only that it is a bothersome labyrinth to find your way around.... More

Was this review helpful? Yes 2
Maria Joao S, Guest Ambassador at Pousada de Cascais - Cidadela Historic Hotel, responded to this review
6 June 2013

Dear Torben A Thank you so much for your kind feedback! We were glad to hear that you enjoyed our service and location. Our main goal is to make our guests happy and comfortable during their stay, so in your next visit we would love to provide you with a bath and view that you can really enjoy. We'll be... More

 
 
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Additional Information about Pousada de Cascais - Cidadela Historic Hotel

Address: Fortaleza da Cidadela, Avenida Dom Carlos I, Cascais 2750, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar/Lounge Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 22 hotels in Cascais
Price range (per night): S$289 - 410
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
This luxury hotel, Pousada de Cascais, is set within the walls of the historical fortress, the emblematic 16th century Citadel of Cascais, in the centre of Cascais. It is a place where ancient meets modern, and many of the rooms are dramatically set into the former barracks which makes each space a different experience, while others, more modern, enjoy spectacular views to the sea or over the huge internal patio spaces. ... more   less 
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