Sofitel positions itself as the luxury arm of the Accor group and whilst this is a perfectly decent hotel I think it stretches that proposition so my overall rating reflects that; conversely if this was a mid-range brand it would get more stars. On arrival the frontof the hotel is slightly obscured by scaffolding but check in was quick and... More

Stayed 3 nights in a single room. Staff was extremely nice and helpful. Breakfast amazing. Bed comfortable with down comforter. Excellent free WIFI coverage. Bad things: The room was very dark, slightly stuffed air and too warm.

We unfortunately only stayed 1 night at the Sofitel, we wished we could have stayed longer. The location is great, within walking distance to most of the main attractions. The staff was very nice and helpful. The best part is definitely the beds, they are extremely comfortable! Only downside was that they were doing some construction outside so unfortunately our... More

While this hotel maybe a five star hotel, ourstay was disappointing. First, the hotel is undergoing construction and if you like to hear jackhammers and men walking by your window then you be okay. While they advertise free WiFi, it does not work well or at all except in the lobby. Breakfast is pricey, but nothing special. Of all the... More

We stayed 17-20 May; construction work is ongoing but we asked for a room away from construction noise and we were not bothered. The hotel is in a great location for the sights of Lisbon and directly opposite a metro stop. We had a luxury room which we still found to be quite small, with hardly any natural light and... More

Really impressed by warm welcome and service from staff and very comfortable room with cosy big bed. We had luxury king bed and found our stay at the hotel very relaxing. Very nice bar, again with great service

Stayed for two nights in May. The location is excellent, easy walking distance to all of the sites in Lisbon. Staff at reception were friendly and very helpful in providing maps and recommendations on where to go in Lisbon. Our superior deluxe room was overlooking the side street which meant we were not disturbed by any street noise or the... More

My second stay in this hotel in 7 months and always a good choice despite works in progress in front of the main entrance.... Not very pleasant when we came but no other choice. Within a short walking distance from the center and bairo alto, this hotel offers all wjat you need for a short city trip except a swimming... More

What else is there to say except this is a great hotel, from the moment you walk into the lobby it's beautifully decorated, a selection of cold juices and waters freely available on a little table by the comfy chairs is a particularly nice touch. The rooms themselves are fantastic as well - spacious, spotlessly clean and beautifully furnished. The... More