We stayed here for four nights. It is a lovely hotel. In the reception you meet smiling people, and they have beautiful fresh flowers everyday. The room was nice, the AC did not make a lot of noise(very important for us), good service, quiet and very central. It is a short walk to everything. The only thing we did not... More

Fantastic 5 star service from each and every staff. The housekeeping lady was so attentive, initiative and efficient! Saw our toddler and brought her toys, nice blankets and some other necessities. We were very impressed! Bellboys and the concierge service were excellent, gave us so many good tips and showed concern for our safety. If you have a car, they... More

First stay in a Sofitel Hotel, and it was fantastic. Have since stayed at the Sofitel in Luxembourg City and it was nowhere near as good as the Lisbon Sofitel. I was Platinum Accor member so I got a room upgrade to a room with a nice balcony/patio area. Complimentary bottle of Port wine waiting in the room. The welcome... More

We love this hotel! My family and I very much enjoyed our stay. We loved the fact that they provided us an upgrade which had very nice space and the cot was ready for my 1 year old. When we checked in, our room was in the first floor which was dark and very little but the front desk immediately... More

The usual Sofitel quality - staff friendly and well-trained, nicely appointed rooms, modern bath with good quality toiletries. However, the room was too small for 2 guys and each of their garment bags. Bathroom door did not close all the way, leaving a gap one could peek in. I've stayed at several Sofitel hotels this year so far and I've... More

Hotel location is great - within easy walking distance of the centre of town and right opposite a metro station. Check in was quick, welcoming and friendly. Room decor is gold and dark brown - not really my taste, but really tasteful. Fresh carnations a nice touch, overall room size is small, but large compared to an equivalent in London.... More

The location is great. But the hotel itself does not meet the 5 stars Sofitel rating. The room is small, the bathroom has a bit of a moldy smell, and the bed is hard in spite of the down mattress pad . After the very first night I was seriously considering going somewhere else - did not like the bed... More

We stayed twice at the Sofitel Lisbon in the last month. It is a first class property, the staff are well trained to deliver top service. Rooms are well furnished, a little dark for our liking but that is of course very subjective. Location is good, close to public transport and a pleasant walk to the centre of the city.... More

We stayed in this hotel during our first time to Lisbon. The hotel staff were helpful and always courteous. The rooms were clean and really comfortable. The beds are slightly soft and the pillows are fluffy, just how I like it! It made for a good nights sleep. We like to stay in 5 star hotels as much as possible... More